Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Country Getaway
Publié le 9 juill. 2023 sur HomeAwayWonderful location. Cabins are in need of a spruce up but we still enjoyed our stay. Hot water was not working in our shower while we stayed... but we braved some cold showers... however we still enjoyed our time.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Dear Robert,
Thank you for sharing your feedback on your recent stay at our place. We are pleased to hear that you enjoyed the wonderful location, and we appreciate your honest comments about your experience.
We apologize for the condition of the cabins not meeting your expectations. Your feedback is important to us, and we will certainly take your comments into account as we work on improvements to enhance our guests' experiences. Your input will help us make the necessary updates to ensure the cabins are more comfortable and inviting.
We are sorry to hear about the issue with the hot water in your shower. This is certainly not the level of service we aim to provide, and we will investigate and address this matter immediately to prevent any future inconvenience to our guests.
Despite these challenges, we are glad to know that you still enjoyed your time at our place. We appreciate your understanding and patience and hope that you will consider staying with us again in the future. Your feedback is invaluable in our efforts to continuously improve the quality of our accommodations.
If you decide to return, please don't hesitate to contact us directly so that we can ensure you have a flawless and comfortable stay.
Warm regards,
Juliet
Aubnb
par un voyageur
Beautiful scenery
Publié le 25 mai 2023 sur HomeAwayBeautiful location
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Dear Dylan,
Thank you for taking a moment to share your feedback about your recent stay. We're thrilled to hear that you found the scenery and location beautiful. Your appreciation of the natural beauty surrounding our property is wonderful to hear.
We hope you had a memorable stay, and we look forward to welcoming you back in the future. If you decide to return, please don't hesitate to reach out, and we'll ensure you have another delightful experience.
par un voyageur
Good location
Publié le 25 mai 2023 sur HomeAwayCould have been cleaner
Commentaires de Gestion de l’hôtel
11 oct. 2023 par VrboOwner, Gestion de l’hôtel
Dear Leeann,
Thank you for your feedback about your recent stay. We apologize for any cleanliness issues you encountered. We take this seriously and will improve our cleaning procedures. We appreciate your input and hope to have the chance to host you again in the future.
Best regards,
Juliet
par un voyageur
Lovely setting
Publié le 19 mars 2023 sur HomeAwayVery picturesque surrounds, comfortable room, peaceful and quiet. A short trip to the Alexandra Hotel
Commentaires de Gestion de l’hôtel
19 mai 2023 par VrboOwner, Gestion de l’hôtel
Thank you Terry, so great to know you enjoyed the beautiful nature and the convenient location that our place offered to you, looking forward to hosting you again in the future!
par un voyageur
Place to be
Publié le 27 juin 2022 sur HomeAwayAmazing place, very very friendly manager in the property who made sure we are ok. The host was very friendly and actioned any requests we had. The place as such was beautiful. Definitely should try.
Commentaires de Gestion de l’hôtel
12 oct. 2022 par VrboOwner, Gestion de l’hôtel
Definitely happy to see you back Shivaram.
par un voyageur
Such a peaceful & pleasant experience!
Publié le 4 mai 2022 sur HomeAwayManagement on arrival was very accommodating & friendly. What a stunning place! Loved it!
Commentaires de Gestion de l’hôtel
6 juin 2022 par VrboOwner, Gestion de l’hôtel
Oh Lissa!!!So glad to see this. Love you!