Ratings based on 113 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice little Gem!
Posted Jul. 21, 2024 on HotelsAmazing hotel. Lives up to the reviews we researched before our stay. The staff are very helpful and the food is very tasty if you choose to eat at the hotel in the evening. A few things to be aware of: 1) it’s not close to lots of other bars and restaurants so expect to drive or take taxis to get about to the main towns 2) the two restaurants near the hotel were both enjoyable food but I would be careful of the bill - we were overcharged both times. 3) make sure you ask the cost of the taxi from the airport before you get in the taxi, we were overcharged by 40 euros as were other guests. It should be around 60 euros by taxi. However, an Uber is between 40-50 euros. 4) it’s very quiet and tranquil, be prepared to totally relax - some might find it a little too quiet. It’s a small hotel and very civilised which we really liked.
Comment from Hotel Management
Sep. 11, 2024 by Raffaele, Hotel Management
Dear David,thank you for taking the time to share your impressions of your stay with us. The comfort of our guests is very important to us and we do our best to meet all needs. Our position is very clear and is also sent with links before you arrive.The taxi agreement with the hotel must be booked prior to your arrival, we are not responsible for the costs of other taxis or Uber services.Kind Regards.Raffaele - Front Office
by A traveller
Posted Jun. 10, 2024 on Hotels
by A traveller
Posted Apr. 29, 2024 on Expedia
by A traveller
Posted Dec. 30, 2022 on Expedia
Above all expectations, 5star property and service
by A traveller
NOTHING like the pictures
Posted Sep. 22, 2022 on HotelsLooks NOTHING like the pictures on the Hotels.com page. What looks like a beachfront swimming area is in fact a disappointing bar/ restaurant type of thing (with grubby bathrooms!). Breakfast included was totally uninspired, and room dominated by bad 1980s glass, chrome & leather. Don’t understand the high overall guest reviews at all. Would avoid.
by A traveller
Posted Jul. 24, 2022 on Hotels
Well maintained hotel with very nice views! Reception staff were not very accommodating and give the impression that it was a chore to help or advise! The hotel was exceptionally clean, the food was very good with a wide selection!
The location isn’t ideal for walking to the main centre and you will likely need taxis there and back.
by A traveller
Posted Jun. 30, 2022 on Hotels
Clean nice hotel and friendly staff.
Amazing views of the sea and Mt Etna.
Overall very happy with service especially room make-up. The breakfasts here are very good 👍
by A traveller
Posted Jun. 8, 2022 on Hotels
by A traveller from Washington DC
Posted Jan. 7, 2020 on Expedia
We used it as our home base for a week, and have nothing but good things to say about the hotel and the people who work there.
Comment from Hotel Management
Jan. 7, 2020 by Noemi Savoca - Front Office, Hotel Management
Dear Sir,
thank You for sharing Your experience. It is a pleasure reading about Your satisfaction about the structure and the staff. We always try to give our best.
We hope having You as our guests again.
Best regards
by A traveller
Posted Sep. 30, 2019 on Expedia
Stay was pleasant, rooms were clean and staff were lovely. Room was very small, but we made the most of the garden, bar and pool area
Comment from Hotel Management
Oct. 2, 2019 by Melissa Monaco, Hotel Management
Dear Guest,
thank you so much for your positive review.
We are delighted to read that you appreciated the quality of our services and the staff work.
We hope to welcome you again in future.
Best regards
Melissa Monaco
Front Office
