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Hotel Santa Tecla Palace

4.0 star property
Enjoy 4 restaurants at this 4-star Acireale hotel

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Photo gallery for Hotel Santa Tecla Palace

Outdoor pool
Aerial view
Minibar, in-room safe, desk, soundproofing
4 restaurants, lunch, dinner served; local cuisine
Hallway
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Spa
    SpaSpa
  • Breakfast available
    Breakfast availableBreakfast available
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Restaurant
    RestaurantRestaurant

Explore the area

Map
Via Balestrate, 100, Santa Tecla, Acireale, Catania, 95024
  • Popular LocationTimpa Natural Reserve1 min walk
  • Popular LocationPiazza del Duomo4 min drive
  • Popular LocationAcireale Cathedral5 min drive
  • AirportCatania (CTA-Fontanarossa)42 min drive

Room options

View all photos for Grand Double Room (Deluxe)

Minibar, in-room safe, desk, soundproofing

Grand Double Room (Deluxe)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Balcony view

Suite

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room, 1 Double or 2 Single Beds, Sea View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, 1 Double or 2 Single Beds, Sea View

Minibar, in-room safe, desk, soundproofing

Classic Double Room, 1 Double or 2 Single Beds, Sea View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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per night
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About the area

Acireale

In Acireale .Within a 5-minute walk of this Acireale hotel, you'll find Timpa Natural Reserve and Ionian Sea. Piazza Giuseppe Garibaldi and Acireale Cathedral are also within 2 miles (3 km).

What's nearby

  • Timpa Natural Reserve - 1 min walk
  • Piazza del Duomo - 4 min drive
  • Acireale Cathedral - 5 min drive
  • Via Etnea - 21 min drive
  • Catania Cathedral - 23 min drive

Getting around

  • Guardia Mangano Santa Venerina Station - 6 min drive
  • Fontanarossa Airport (CTA) - 42 min drive

Restaurants

  • ‪Condorelli Orazio - ‬4 min drive
  • ‪Très Noir Caffarel - ‬4 min drive
  • ‪Laviko - ‬4 min drive
  • ‪Il Tocco - ‬4 min drive
  • ‪Portico Café Hamburgeria Sicula - ‬5 min drive

About this property

Hotel Santa Tecla Palace

Enjoy 4 restaurants at this 4-star Acireale hotel
There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Hotel Santa Tecla Palace. Self parking is free.
  • 173 guestrooms or units
  • 4 dining venues
  • Meeting rooms
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Garden
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Hotel Santa Tecla Palace offers 173 air-conditioned accommodations with minibars and safes. Televisions come with pay movies.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, French, Italian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily: EUR 15 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Outdoor pool
  • Spa services

Accessibility

  • Elevator

Room amenities

Entertainment

  • Pay movies
  • TV

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Desk
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cribs (infant beds) are available for EUR 15.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 15 per person
  • Crib (infant bed) fee: EUR 15.00 per night
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace
Santa Tecla Palace Acireale
Santa Tecla Palace
Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Hotel
Hotel Santa Tecla Palace Acireale
Hotel Santa Tecla Palace Hotel Acireale

Hotel Santa Tecla Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 96 out of 215 reviews" "
Rating 8 - Good. 79 out of 215 reviews" "
Rating 6 - Okay. 26 out of 215 reviews" "
Rating 4 - Poor. 6 out of 215 reviews" "
Rating 2 - Terrible. 8 out of 215 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, room comfort
Good Sea front Hotel
The hotel is sourrunded by a natural reserve. The settings are stunning. The hotel communal areas are beautiful and well cared for. The rooms are somewhat dated but still very good. choose a seaview room if you can. Staff was very friendly. Huge swimming pool. Access to the sea via a gangway, just hidillic. Lot's of fun!
Stayed 4 nights in Aug 2023

8/10 Good

Martina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough hotel, but surrounding area not sonice
Hotel was lovely... pool area was fab with plenty of sunbeds for everyone. Plenty of free car parking. Restaurants were good but they lacked air con as did main hotel areas. Eating outside in 38degrees at night wasnt pleasant.
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Do yourself a huge favour and use this hotel for numerous day trip. Then relaxin the ocean front restaurant of an evening. Excellent staff and food
Stayed 3 nights in Jul 2023

8/10 Good

Sebastiano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location by the sea
Stayed 1 night in Jun 2023

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went out of there way for our late arrival, even told the kitchen to stay open so we could dine in the outside restaurant. Property is well maintained, clean and updated. Great place for the price and only 45 minutes to Mt Etna. Wish we could have stayed longer. Only negative was mattress was very hard, I like a firm mattress but not solid.
Stayed 1 night in Jun 2023

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay we always remember. Especially the sea was beautiful and perfect to relax.
Stayed 3 nights in Aug 2022

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning views
We stayed here for two days and had a wonderful time. The views were incredible..the photos online do not do it justice! All personnel were kind and very accommodating. Room was clean and just the right size. Will definitely be booking again the next time we’re in Sicily.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ragnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ragnar
Nice hotel with good atmosphere. Close to Catania and many interesting places. There swimming pool is excellent
Stayed 3 nights in Jun 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Disappointing, outdated. Not 4 star.
Disappointing, infested with little bugs flying in the room. Bathroom much to be desired, old and barely any water pressure from the showerhead. We were given a room in the old part of the building in spite of having several rooms available in the renovated wing. Service is certainly not with a smile.
Stayed 2 nights in Jun 2022

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for relax
Amazing location with great swimming pool. Very good breakfast including brioche with granita. Very good room with nice balcony. The only small negative point was a bit thin walls as you can hear the people from the room above is you.
Stayed 1 night in Aug 2020

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very good food in restaurant.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Sandra

Stayed 1 night in Sep 2019

10/10 Excellent

Justyna

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.
Stayed 8 nights in Jul 2019

8/10 Good

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for relaxation
It’s a nice hotel for relaxation. Weak wifi in our room. Food in the restaurant is great. Bfast was ok.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel for exploring east and south Sicily with a comfortable room, parking facilities and great local restaurants
Stayed 2 nights in Oct 2018

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stoppivet
The hotel was very nice, clean and friendly. The opportunity to swim in the sea, via steps also nice. Take a snorkel for a great experience. So in summary a beautiful place to relax. The area is a bit quiet, but a maybe 5 restaurants in 20 minute walking radius.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Santa Tecla Palace
The hotel has an impressive location with a wonderful outside pool area and access to the sea via stairs falling directly into the sea (overseen by lifeguard). Rooms are a bit tired but perfectly functional considering the time you would spend in them (mini fridge and safe). Free parking and excellent free wifi. The outdoor pool and multiple sun deck areas flows into the multiple restaurants/bars making the most of the sea view. Easy walk into town if you want to try the local restaurants specialising in fresh fish. Reception were happy to let me continue to ise services post checkout and offered to extend my checkout time.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with excellent staff but the Manageress was extremely rude and hostile! The room they originally allocated us was ridiculously small so we upgraded to a suite.......at double the price. She begrudged giving us a small discount due to inconvenience - her attitude was most unfortunate and unprofessional.
Stayed 1 night in May 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Nice hotel to relax for 2 days
Good hotel that is popular with tour operators so expect to see large groups. Hotel was well equipped with sunbeds (attracting paying day-guests) and dining options.1 swimming pool only. No evening entertainment on-premise and the local area doesn't look promising either.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)))))))))))))))))))))))))))) overall, just great :))))))))))))))))))))

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
understatedly elegant
A very stylish hotel but with few surrounding attractions. If you want a romantic out of season hideaway this would be ideal. We might have expected a little more attention to detail considering the price. While our room was clean and spacious and had a wonderful sea view, several items were broken or 'tired'. The Hotel offered few facilities out of season although service was friendly and attentive. Good location for exploring the Eastern side of the Island.

10/10 Excellent

Andy, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really relaxing hotel
Very relaxing hotel with very polite staff. Rooms extremely comfortable and al a carte menu extensive. Buffet breakfast could have been more varied over the week long stay. Pool was superb. Would recommned hotel to anyone looking for a relaxing holiday and a good central point for the east of the Island

10/10 Excellent

Jan, University Park MD

Liked: Cleanliness, staff & service, property conditions & facilities
Yes with reservations
The hotel is beautifully appointed with an infinity pool and landscaped grounds with a very well designed terrace. The entrance,common areas and restaurants are very good and food quality excellent. Unfortunately because of the size of hotel it is used for conferences/package tours from France and UK and weddings. If you enjoy people watching this is great, especially the weddings but it can get a little crowded at times and the terrace is dismantled for events. The 2 days the hotel did not have events were bliss and during the day it can be quiet if no conferences and weddings. I am sure this was high season for weddings-we had zero rainfall in a week and 3 weddings. This is an excellent location for touring to many spectacular east and south coast sites and climbing Etna. Just choose your season well. Also we asked for a room with 2 queen beds and were given twins. We still had a good time but it took the edge of it and reduced comfort levels.