Note fondée sur 476 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 déc. 2024
Worst room we ever stayed in. Smoked filled room. Stayed 3 hours and had to get out. Toilet not attached to floor good so would shift when trying to use it.
Commentaires de Gestion de l’hôtel
30 déc. 2024 par Jessica, Gestion de l’hôtel
Hi Brad,On behalf of the entire staff, I would like to apologize for your experience. I will address these issues with our team. We hope you will give us another chance in the future.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Let me get straight to the point
The room smelled of cooked Indian food and mold
Decorative covers had questionable stains on both beds
Pulled bed sheets back to find hair a tie and hair in the bed
Rugs were sticky
But I saved the best for last
While my son was reaching for a towel from the folded towel rack he notice their was FECES in the towel.
I took a picture and went to the office. There was NO sense of urgency, concern or even disgust. It was like another day in the neighborhood.
I was told oh I’ll have to call the manager. Expedia refunded me.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Jessica, Gestion de l’hôtel
Hi Wanda,On behalf of our entire staff, I would like to apologize for your experience. We value your feedback and will use this to enhance our property and procedures and we will make sure these issues are addressed accordingly.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Nice staff but only thing was mold in bathroom thru out, reported to staff and I’m sure it’ll be taken care of, who ever does maintenance is to blame.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Jessica, Gestion de l’hôtel
Hi Suzie,Thank you for taking the time to review our property. We appreciate your feedback and are pleased to see that you had a great stay with us. We will get the issues in the bathroom addressed. We hope to see you again soon.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Jessica, Gestion de l’hôtel
Hi Jerry,Thank you for taking the time to review our hotel. We are pleased to see that you enjoyed your stay with us. We appreciate your feedback and we hope to see you again soon.
par un voyageur
Publié le 24 août 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
26 août 2024 par Jessica, Gestion de l’hôtel
Hi Katelyn,Thank you for taking the time to review your stay with us. We appreciate your feedback and we are pleased to see that you had a great stay. We hope to see you again soon.
par un voyageur de Aventura
Publié le 14 août 2024 sur Expedia
This hotel was “ok” only because we were just sleeping overnight for a road-trip. I would not come back because I believe that there are other ones better at the same price range.
Commentaires de Gestion de l’hôtel
14 août 2024 par Jessica, Gestion de l’hôtel
Hi Flavia,Thank you for taking the time out of your busy day to review our hotel. We appreciate your feedback.
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Jessica, Gestion de l’hôtel
Hi Molly,Thank you for taking the time to review our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Jessica, Gestion de l’hôtel
Good Afternoon,Thank you so much for reviewing our property. We are pleased to see that you enjoyed your stay with us. We hope to see you again soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Jessica, Gestion de l’hôtel
Hi Johntavious,Thank you for taking the time to review our hotel. We appreciate your feedback. We hope you will give us another chance in the future.
par un voyageur
Publié le 1 août 2024 sur Expedia
Bad
Commentaires de Gestion de l’hôtel
1 août 2024 par Jessica, Gestion de l’hôtel
Hi Sung,Thank you for taking the time to review our property. We appreciate your feedback and hope you will give us another chance in the future.
