Note fondée sur 280 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 oct. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
1 nov. 2021 par Ivan Luna General manager, Gestion de l’hôtel
Dear mouhamed,
We are absolutely delighted that you enjoyed your time with us. Our team at Best Western plus Addis Ababa strives to provide you with the absolute best service every day.
kind regards,
par un voyageur
Publié le 17 avr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
17 avr. 2021 par Ivan Luna | General Manager, Gestion de l’hôtel
Dear Paul, Warm Greeting from Best Western plus Addis Ababa, thank you for taking the time to share your Rating and it will help us to do more for our valued guest, looking forward to welcome you on your next visit to Addis Ababa.
Kindly regards
Ivan Luna | General Manager
Best Western Plus Addis Ababa
par un voyageur
Publié le 6 févr. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
7 févr. 2021 par Ivan Luna | General Manager, Gestion de l’hôtel
Dear Alexander, Warm Greeting from Best Western plus Addis Ababa, thank you for taking the time to give us your rate on our level of service and facilities of our Hotel, nothing gives us more pleasure than knowing that you were comfortable and happy during your time with us, we look forward to welcome you back to our hotel soon and we aim to make your stay more enjoyable than the last.
Please visit us again soon.
Kindly regards
Ivan Luna | General Manager
par un voyageur
Publié le 16 janv. 2020 sur Hotels
System for key card did not work so they could not give a key to your room. They walked you to your room.
Bus to airport only every hour even if the airport is 10 min away.
Commentaires de Gestion de l’hôtel
16 janv. 2020 par Ivan Luna | General Manager, Gestion de l’hôtel
Dear Bertrand, First, allow me to apologize on behalf of everyone at Best Western plus Addis Ababa. We love what we do and we want every customer to have the best possible experience. Please know that your situation was an exception and we won't allow for repeats. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can't fix the past but you have my personal commitment to find ways to improve the way our staff serves each and every customer. Until then, please receive my most sincere apologies on behalf of everyone on the team.
Kindly regards
Ivan Luna | General Manager
Best Western Plus Addis Ababa
par un voyageur
Publié le 8 juin 2019 sur Expedia
Le personnel 'a la reception, gentil et accueuillant
Commentaires de Gestion de l’hôtel
8 juin 2019 par Ivan Luna | General Manager, Gestion de l’hôtel
Dear Valued Guest, Warm Greetings from Best Western plus Addis Ababa We are very happy that you enjoyed your stay at Best Western Plus Addis Ababa, Thank for your important and supportive feed backs regarding our staff members. Looking forward to welcome you on your next visit to Addis Ababa.
Kindly regards
Ivan Luna | General Manager
Best Western Plus Addis Ababa
par un voyageur
Publié le 8 juin 2019 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2019 par Ivan Luna | General Manager, Gestion de l’hôtel
Dear Jean-Claude, Warm Greetings from Best Western plus Addis Ababa We are very happy that you enjoyed your stay at Best Western Plus Addis Ababa, Thank for your important and supportive feed backs.Looking forward to welcome you on your next visit to Addis Ababa.
Kindly regards
Ivan Luna | General Manager
Best Western Plus Addis Ababa
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BEST WESTERN PLUS ADDIS ABABA HOTEL, Gestion de l’hôtel
Dear Steve, Warm Greeting from Best Western Plus Addis Ababa Thanks for taking the time to share your prestige opinion We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We look forward to welcoming you back to our hotel soon and we aim to make your stay more enjoyable than the last.Kindly regardsIvan Luna General ManagerBest Western Plus Addis Ababa
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Outside noise
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BEST WESTERN PLUS ADDIS ABABA HOTEL, Gestion de l’hôtel
Dear Abdi,Warm Greeting from Best Western plus Addis Ababa, thank you for taking the time to give us your rate on our level of service and facilities of our Hotel, nothing gives us more pleasure than knowing that you were comfortable and happy during your time with us, we look forward to welcome you back to our hotel soon and we aim to make your stay more enjoyable than the last.Please visit us again soon.Kindly regardsIvan Luna General ManagerBest Western Plus Addis Ababa
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par BEST WESTERN PLUS ADDIS ABABA HOTEL, Gestion de l’hôtel
Dear Darryl, Warm Greeting from Best Western plus Addis Ababa, thank you for taking the time to give us your rate on our level of service and facilities of our Hotel, nothing gives us more pleasure than knowing that you were comfortable and happy during your time with us, we look forward to welcome you back to our hotel soon and we aim to make your stay more enjoyable than the last.Please visit us again soon.Kindly regardsIvan Luna General ManagerBest Western Plus Addis Ababa
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Brook. Solo traveller from Canada. Honestly, I don’t know why people give this hotel bad reviews. I had a comfortable stay. Great restaurant on 1st floor that offer al a carte and buffet options. Love the open patios and bar area at the lobby with evening entertainment. Great location at central bole. Walkable to near buy attractions and cafe. Overall I had no complaint.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par BEST WESTERN PLUS ADDIS ABABA HOTEL, Gestion de l’hôtel
Dear Brook, Warm Greeting from Best Western plus Addis Ababa, thank you for taking the time to share your prestigious opinion we really appreciated your positive and important message and it will help us to do more for our valued guest, looking forward to welcome you on your next visit to Addis Ababa.Kindly regardsIvan Luna General ManagerBest Western Plus Addis Ababa
