Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Seifu B, Gestion de l’hôtel
Thank You Juan Carlos for staying at Daamat Hotel and provide your constructive feedback. Hope will see you again on your next visit to Addis Ababa.Kind Regards,
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Above average
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Seifu B., Gestion de l’hôtel
Thank you Mahamadou for your feedback.
par un voyageur
Average
Publié le 28 avr. 2024 sur HotelsThe hotel was okay, nothing special. Towels and bed seeds could be better.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Seifu B., Gestion de l’hôtel
Thank you Jouni for your constructive feedback.It will help us to improve our service.Kind Regards
par un voyageur
Publié le 27 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Seifu B., Gestion de l’hôtel
Thank you Debissa.
par un voyageur
Publié le 11 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Seifu B., Gestion de l’hôtel
Thank you Kimberlene.
par un voyageur
Publié le 14 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2023 par Seifu, Gestion de l’hôtel
Thank you Alebachew.
par un voyageur
Publié le 11 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 juin 2023 par Seifu, Gestion de l’hôtel
Thank you Hussein.
par un voyageur
Amazing stay
Publié le 11 juin 2023 sur Hotelsmy 3 days business stay was amazing, the services and hospitality of the reception team particularly the lady at the reception Kilka... and the gentleman are amazing people. The breakfast is great with variety of choices. Thank you
Commentaires de Gestion de l’hôtel
13 juin 2023 par Seifu B., Gestion de l’hôtel
Dear Hussein,Thank you for staying at Daamat Hotel.I thank you again for your constructive feedback and compliment. It will help us to improve more on our service.Hope we will have a chance to serve you again in the near future.Kind Regards,
par un voyageur
Publié le 8 juin 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 juin 2023 par Seifu B., Gestion de l’hôtel
Dear Hussein,Thank you for the hotel Rating.We are happy you like Daamat Hotel.and Its a great previledge for all Daamat team to serve you. Hope we will have a chance to serve you again.Kind Regards,Seifu B.
par un voyageur
Publié le 7 juin 2023 sur Expedia
As I was preparing to depart Addis, a member of their staff was waiting at the airport for me hours after I checked out of the hotel. She allegedly ‘forgot’ to charge me for something and did not want to get into trouble. This was shocking to me because as I was checking out with her, I specifically asked her if we were all set, to which she replied “yes, you are good to go”. Further, she got airport staff involved as well. With the language barrier that existed with her, it was hard for me to fully understand how this happened. She was instant that I pay the money for the forgotten charge so she would not get in trouble, nearly causing me to miss my flight. She also had someone on a call on her cell phone during. She finally asked if I had cash (USD) and fortunately I did, but it just felt wrong and sketchy for me to pay in this manner, under these circumstances. Nonetheless I paid her as she was beginning to make a scene at the airport entrance. After I paid her (in the presence of the truly friendly Bole airport staff) she then tried to give me some of the cash back and said she’d cover the difference since it was her fault. I denied her request to give me money back as I just wanted this interaction to be over. Having this kind of interaction while abroad (with the language barrier) made me so nervous and uncomfortable. This was a very poor way to handle this, Daamat. Because of this, I cannot say I will ever stay at your property again, nor can I recommend it to others.
Commentaires de Gestion de l’hôtel
8 juin 2023 par Seifu B, Gestion de l’hôtel
Dear Richard,Thank you for staying at Daamat Hotel.Please accept my sincere apology for the inconvenience. This incident shouldn’t had happened and nor the hotel standard procedure in this circumstance. If there is any outstanding bill payment, it has to be settled before checked out from the hotel after providing the necessary invoices. I’m deeply regret for not meeting your expectation in this situation. Hope you will understand and give us a second chance next time.Thank you again for your feedback and looking forward to welcome you back again.Kind Regards,Seifu B.
