Note fondée sur 120 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Great hotel, only downside was functions were booked in the pool areas so if you were wanting to book the hotel with a plan for a relaxing by the pool on a lovely day and outdoor dining it was a no go, lucky I had a good rate to offset the services that were not available
Commentaires de Gestion de l’hôtel
22 oct. 2024 par Nure Tamanna- Duty Manager, Gestion de l’hôtel
Hi Jo,Thank you for choosing to stay with us and for the review. We are very happy to know that you have enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future. Kind Regards,
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Conveniently located and comfortable. The television was difficult to navigate and required assistance from reception. Reception isn’t very well prepared to provide simple business functions, such as printing and scanning documents.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Ronu-Front Office Manager, Gestion de l’hôtel
Dear Andrew,Thank you for your feedback! We’re glad to hear you found our location convenient and enjoyed your stay. We apologize for the issues you encountered with the television and our reception services. Your comments will help us improve our staff training and equipment. We hope to have the opportunity to serve you better in the future!
par un voyageur
Publié le 13 oct. 2024 sur Wotif
The only downside of the stay was when no one answered the phone from in room dining or reception on Friday night. I tried about 3 or 4 times so in the end I had to go to reception to order dinner.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Ronu-Front Office Manager, Gestion de l’hôtel
Dear Sasa,Thank you for sharing your experience! We’re glad you enjoyed your stay overall, but we sincerely apologize for the difficulty you faced in reaching in-room dining and reception. This is not the level of service we strive for, and we will address this issue with our team to ensure it doesn’t happen again. We appreciate your patience and hope to welcome you back soon!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
A very aesthetically pleasing hotel. Beds didn’t feel very clean, however everything else was fine. Food is nice as well.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Ronu-Front Office Manager, Gestion de l’hôtel
Dear Abi,Thank you for your kind words about our hotel’s aesthetics and food! We’re glad you enjoyed those aspects of your stay. However, we sincerely apologize for the cleanliness concerns you experienced with the beds. We take this feedback seriously and will address it with our housekeeping team to ensure we maintain the highest standards. We hope to have the chance to improve your experience in the future!
par un voyageur de Mount Gambier
Publié le 1 oct. 2024 sur Expedia
Overnight trip
Easy and convenient location
Check in a breeze
Highly recommended
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Nure Tamanna- Duty Manager, Gestion de l’hôtel
Hi Belinda,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Great location. Cute rooms and decor. Friendly staff.
Was given a free upgrade upon checking in, only to have that upgrade rescinded after parking the car and coming back inside with all our luggage and an overtired toddler, and having to go through the check-in process again.
There’s not a lot of dining options super nearby, but that’s Adelaide rather than the hotel.
Rooms are not at all soundproof. No dinner service on a Sunday night, which meant bar snacks/room service was off the menu too.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par Simar, Gestion de l’hôtel
Dear ShannonThank you for your feedback and we will continuously work to improve our services. Due to operational changes the dinner services are closed on Sundays. But we look forward to see you again.RegardsSimarDuty Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Nure Tamanna- Duty Manager, Gestion de l’hôtel
Hi Peter,Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards,
par un voyageur
Value for its price point
Publié le 29 sept. 2024 sur HotelsSmart renovation, love the colour scheme. Comfortable for a short stay. Single glazed windows meant lots of condensation in winter giving concern to condensation and risk of mold. Convenient and free street parking found easily out front of hotel each night.
Commentaires de Gestion de l’hôtel
19 oct. 2024 par SImar, Gestion de l’hôtel
Dear SallyThank you for your feedback and we look forward to see you again.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Great stay.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par James, Gestion de l’hôtel
Hi James, Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards, Simar - Duty Manager
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Clean room and comfortable bed. Stayed 3 nights. Thoroughly enjoyed it.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Simar, Gestion de l’hôtel
Hi Deborah, Thank you for choosing to stay with us and for the review. We are thrilled to know that you have enjoyed your stay with us. We hope to see you again in the near future. Kind Regards, SImar - Duty Manager
