Note fondée sur 78 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Nic, Gestion de l’hôtel
Hi Bryan,Thanks for the great rating!We're glad you enjoyed your stay and hope to see you again.Kind Regards,Exeter Hotel
par un voyageur
Publié le 10 août 2024 sur Wotif
Great location and fair prices
Commentaires de Gestion de l’hôtel
13 août 2024 par Nic, Gestion de l’hôtel
Hi Anne,Thank you for your review, we're so glad you enjoyed your stay and we hope to see you again!Kind Regards,Exeter Hotel
par un voyageur
Publié le 5 août 2024 sur Wotif
Staff are always friendly and extremely helpful
Commentaires de Gestion de l’hôtel
6 août 2024 par Nic, Gestion de l’hôtel
Hi Jo,Thanks for your great review!We're glad you enjoyed your experience.Kind Regards,Exeter Hotel
par un voyageur
Publié le 3 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
27 août 2024 par Nic, Gestion de l’hôtel
Hi Bryan,Thanks for the great rating!We hope to see you again soon.Kind Regards,Exeter Hotel
par un voyageur
Publié le 3 août 2024 sur Expedia
Nice
staff helpfully room good for 1 or2 people nice meals and drinks
Close to beach
Close to buses trains
Commentaires de Gestion de l’hôtel
4 août 2024 par Nic, Gestion de l’hôtel
Hi Julie,Thanks for your valued feedback.We hope you enjoyed your stay.Kind Regards,Exeter Hotel
par un voyageur
Publié le 27 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
29 juill. 2024 par n, Gestion de l’hôtel
Hi Peter,Thank you for sharing your rating.We're disappointed to hear your stay was not satisfactory, and we will continue working on improving our services and facilities to achieve guest satisfaction.Kind Regards,Exeter Hotel
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Nic, Gestion de l’hôtel
Hi Colleen,Thanks so much for the great review, we're glad you enjoyed your stay and we hope to see you again soon!Kind Regards,Exeter Hotel
par un voyageur
A nice hotel for a overnight stay.
Publié le 29 juin 2024 sur HotelsI was a little disappointed with the free drink card. Only Options of beer and wine. I'm not a fan of either. Option for a bottom shelf spirit would of been nice.
But my overall stay was very enjoyable. The meals were very appetising. Scotch steak was very good lots of flavour. Bar staff was lovely. Room was clean and very comfortable and will highly recommend to anyone.
The whole procedure of entering and exiting was very easy and straight forward. Thankyou for a wonderful experience.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Nic, Gestion de l’hôtel
Hi Tracy,We're so glad you enjoyed your stay overall and we thank you for the great feedback!We know it's disappointing to have such limited options with the drink card, but as it is designed to be a welcome drink those are the options given to us by head office. Either way we're glad it didn't put too much of a damper on your experience and we hope to see you back again soon!Kind Regards,Exeter Hotel
par un voyageur
Publié le 10 juin 2024 sur Wotif
Understandably, the property is old but the maintenance is below standard. Dirty carpet, the room walls have swollen paint/mould due to lack of ventilation, and the window is sealed up, to cap the awful weekend. The bonnet of my car got scratched in the car park and they could not provide me with CCTV footage even though there was a camera directly looking at the car park. I was told the CCTV was faulty.
Commentaires de Gestion de l’hôtel
11 juin 2024 par Nic, Gestion de l’hôtel
Hi Adewunmi,I apologise for your less than ideal stay.I'm disappointed to see you didn't find your room up to standard, unfortunately the windows in all rooms are sealed shut for guest safety and as per our council approved building plans, as for the swollen paint, that is purely due to the age of the building and the deep cracks in the walls that we have had looked at/repaired by contractors multiple times to no avail. Other than that, we pride ourselves on presentation and cleanliness so if you found your room did not meet standards, we would have loved for you to alert us so we could move you to another room more to your liking. Also you had originally booked into a Compact Queen room but your booking was upgraded to a Studio Queen room by the accommodation manager since you were staying for 3 nights and we had the availability.We do apologise for being unable to provide CCTV of your car being damaged...we cannot actually give CCTV to patrons/guests, we can only give it directly to police/authorities when a report is made, but even then we would not be able to because yes, that camera is not operational, which we have raised multiple times directly with contractors and with higher management in our company. While it doesn't repair the damage, your words drawing attention to it will also be sent to higher management in hopes that something will actually be done to repair it, so thank you.Once again, sincerest apologies for your stay and any inconveniences caused, I hope it doesn't deter you from potentially moving to SA like we had talked about.Kind Regards,Exeter Hotel
par un voyageur
Publié le 19 avr. 2024 sur Wotif
Great place, great area
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Nic, Gestion de l’hôtel
Hi Peter,Thanks for your kind review, we're glad you enjoyed your stay.We hope to see you again soon!Regards,Exeter Hotel
