Note fondée sur 981 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,3 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Great view, great bed restful sleep.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Michael, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. I am happy to note that you enjoyed the facilities at the hotel and have left with a positive impression of the hotel and its services.We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Barbara, Thank you for taking the time to rate your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 1 oct. 2024 sur Wotif
The Room , Dinning and staff was excellent 👍
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Michael, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We are pleased to note that your overall stay with us was a good one and there were members of our staff who amazed you with their warm and efficient service. We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Fritz, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The Staff were polite and helpful. Bar staff knowledgable. Location was great so easy to stroll restaurants in the area.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Leonie, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 29 sept. 2024 sur Wotif
We loved the glass of sparkling wine on arrival! The view from the room was lovely, breakfast was great. We had a lovely and relaxing evening with cocktails and live music in the Horizons lounge. Thank you
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Janna, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Location is the best thing about this hotel. Decor and fittings of the room and common hotel areas were dated and felt like I had timewarped half a century into the past.
Walls are paper thin and you can hear everything happening in rooms around you.
The room I stayed in had no lamps and there are no overhead lights - only the bedhead lights.
I asked the hotel staff 4 times for a desk lamp so I could work at the desk which is located away from any windows, but one was never brought to me. Only a floor lamp with a bulb that had less brightness than my phone screen.
The staff are polite to greet you but quickly adopt the same vacant look when you ask them for anything outside of the planned script they have for service.
No kettle, no tea or coffee in the rooms, the room was freezing and the heater barely worked.
"Bar Fridge" looked like something from the 1970s and was dirty.
The room I stayed in looked NOTHING like the photos online. I was told I was "upgraded" from city view to ocean view but I was on level 4 - all I could see was a big wall and dirty air conditioner units with a sliver of the ocean over the top.
There was also a weird smell in the common hallway - smelt a bit like a sewer.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear , Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide.It is disappointing to read your review and see that you did not enjoy your stay with us we strive to provide the highest standard of service for all out guests and it is disheartening to know we didn't on this occasion.Please accept our sincere apologies that we did not meet your expectations, I would be happy to discuss your feedback further if you wish. In the meantime I can assure you that we will be working hard to improve our service standards.We hope the situation will not prevent a return visit when you are next heading to Glenelg.Warm regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Leanne, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Nice plesant stay
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Paul, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Perfect location, beautiful view, restaurants so close and staff very helpful. No better place to stay in Adelaide.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Josh McQueen - Front Office Manager, Gestion de l’hôtel
Dear Alastair, Thank you for taking the time to rate and review your recent experience at Stamford Grand Adelaide. It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and its services. We value your support and do hope we have the opportunity of welcoming you back to the Stamford Grand.Kind regards,Josh McQueenFront Office Manager
