Note fondée sur 41 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 23 oct. 2019 sur Hotels
Les renseignements du proprietaire etaient clairs
Commentaires de Gestion de l’hôtel
28 oct. 2019 par Tash, Gestion de l’hôtel
Thank you for staying with us. We appreciate your review.
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Fantastic family holiday Thank you. We stayed a week and we thought everything was great. Washer dryer and dishwasher all working and in great condition. Extra towels requested were available and we used the pool and BBQ area. Problem with the shower head was fixed the same day. Room had everything we needed.
par un voyageur
Publié le 16 sept. 2024 sur Wotif
Had issues checking in and found contact number difficult to locate to trouble shoot. This made us late for an engagement. Kitchen area was dirty so didn’t use it at all. Thought we had advised that we needed a car park but there were none available and there was very limited street parking. It made a very difficult stay in Adelaide due to family member requiring surgery a lot more stressful. Just outside our apartment there were wet floor signs and a bin due to a hole in the ceiling. Just added to the unpleasantness of the whole experience. Once we found a park for the evening we didn’t want to move the car so walked to find dinner and there were very limited opportunities.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hastings, Gestion de l’hôtel
Hi Kelly,We are sorry to hear that you did not have a good experience staying at our apartment. We will do our best to make sure that the cleanliness issues are resolved.As for the parking we clearly indicate on all booking sites that parking requires prior booking and that parking fees are payable. Our booking confirmation message also asks if parking is needed. Unfortunately this was not requested on your booking.For the WET FLOOR sign in the common areas, unfortunately things happened and remedial work had to be done.Once again we are sorry that you did not enjoy your stay. Your feedback is really appreciated.Kind regards,Team from Tasha Properties
par un voyageur
Publié le 14 juill. 2024 sur Wotif
👍
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hastings, Gestion de l’hôtel
Glad you enjoyed your stay
par un voyageur
Publié le 2 juin 2024 sur Wotif
BRING YOUR EYE MASK if you want to sleep in.
We loved this place other than the morning light. There are internal block out roller blinds but they don't keep the morning light out which sadly is enough to prevent us from staying here again.
Which is a shame because everything else was great. Balcony and Views, apartment size and condition, facilities, location, value for money all fantastic. Our kids said it's their favourite hotel room they've stayed at in Adelaide.
Other small gripe was only having one room/ hotel access card - this creates some logistical issues for a family of 4.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Hastings, Gestion de l’hôtel
We are glad your kids liked the apartment. We will explore options on how the morning light can be reduced
par un voyageur
Loved it.
Publié le 22 avr. 2024 sur HotelsRoom 502 Exceeded my expectations, excellent value for money. Amazing views of the Adelaide stadium ans mountains.
Excellent water pressure
par un voyageur
Publié le 12 avr. 2024 sur Expedia
par un voyageur
Publié le 1 mars 2024 sur Hotels
par un voyageur
Publié le 24 févr. 2024 sur Lastminute
Commentaires de Gestion de l’hôtel
25 févr. 2024 par Hastings, Gestion de l’hôtel
Thank you for the review. It helps us improve the service
par un voyageur
Publié le 22 janv. 2024 sur Wotif
Great stay. We actually needed 2 access cards. Great shower. Lovely and quiet
Carpets taps and cupboard doors need maintenance.
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Hastings, Gestion de l’hôtel
Thank you Jeanette for the feedback. It helps us improve our service.We will surely look into the maintenance items.
