Note fondée sur 23 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2016 sur Hotels
par un voyageur de France
Très correct !
Publié le 23 nov. 2016 sur HotelsVenus pour une nuit à Agra afin de visiter le fameux Taj, nous sommes descendus dans cet hôtel en ayant réservé une chambre "supérieure ". A notre arrivée la réception nous a attribué une chambre standard, qui ma foi était très correcte. S'étant aperçu de leur erreur, nous avons été transféré plus que rapidement dans la bonne chambre. Un peu plus grande, avec un coin salon et une "vraie" douche fermée, cette chambre était parfaite pour le prix. L'hôtel est d'un bon standing et il y a un restaurant très correct. L'environnement immédiat n'est pas terrible mais c'est très proche du Taj. Comme il faut se lever de bonne heure, c'est toujours ça de gagné. On peut faire la visite du site et revenir prendre le petit déjeuner et se reposer un peu avant le check out. Le petit déjeuner est correct sans plus comme bien souvent en Inde.
par un voyageur
Publié le 6 févr. 2024 sur Expedia
everything was dirty
par un voyageur
Polite and friendly staff, but dirty
Publié le 28 oct. 2018 sur HotelsStayed for a night. Staff is very friendly, but the cleanliness is terrible compared to western standards. It’s okay to spend a night though.
par un voyageur
Bed bugs/ cockroaches in the room.
Publié le 9 mars 2018 sur HotelsWe stayed here for 2 nights. The staff were friendly and pleasant but the room lacked freshness and was dated. Worst if all there were bed bugs and we left with many bites on our back/arms. There were also several cockroaches in the room. The bathroom shower curtain was not long enough so it would make the whole floor wet. Wouldn't recommend this place at all.
Commentaires de Gestion de l’hôtel
27 mars 2018 par Abhijeet Rodricks, Gestion de l’hôtel
Dear Guest Thank you for taking the time to share your comments. It is with regret we read that we fell short to meet your expectation during your stay. we have taken note of the concerns you have made and we are so sorry your visit fell short of your expectations. Your feedback is much appreciated and it is being taken seriously and put to good use in our endeavor to provide the highest standards of care and service to our guests. We would like to inform you that as per the local area guidelines by Police Administration for security purpose, except the staying guest no other visitors are allowed in the rooms but can meet in the lobby or restaurant. Looking forward for your visit back again in The Hotel Crimson Palace, Agra Yours sincerely, Team Hotel Crimson Palace
par Anders
Nice room close to the tourist stuff in Agra.
Publié le 20 mars 2017 sur HotelsVery good service and very nice room. The area was very dirty and messy, but it was close to Taj Mahal and the fort of Agra. Parking, TV, Wi-Fi, water bottles and nice bed. Good restaurant for dinner. Breakfast was also ok.
Commentaires de Gestion de l’hôtel
28 avr. 2017
Greetings from the city of the Taj ! Thank you for taking the time to share your review. I would like to take this opportunity to thank-you for choosing Hotel Crimson Palace, Agra. I am pleased to read that you had an good stay with us. Your appreciation has been conveyed to our team and we are sure that your recommendation will go a long way in encouraging them We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our services. Thank you for your recommendation and we hope to welcome you back again in the not so distant future.
par un voyageur de シンガポール
アグラで寝るだけならおすすめ
Publié le 6 mars 2017 sur Expediaタージマハルでサンライズを観るべく、こちらのホテルを利用しました。宿泊日の18時までにチェックインしないとキャンセル扱いとなってしまうようです。私は夕飯をとってから行ったので19時30分近くになってしまいましたが、キャンセルされなかったのでラッキーでしたがお気をつけください。値段は少々張りますが、安全さを優先しました。
Commentaires de Gestion de l’hôtel
15 mars 2017 par Abhijeet, Gestion de l’hôtel
dear guest
We would like to inform you that the policy is given by Expedia only not by us, as all the pay at hotel booking comes under this policy, if you were so worried about your cancellation then you should have booked the reservation under pre payment, booking with pre payment is considered as confirmed not the pay at hotel.
Regards
Abhijeet
Hotel Crimson Palace, Agra
par un voyageur
Friendly staff, close to the Taj
Publié le 26 déc. 2016 sur HotelsWe arrived very late and the staff was so friendly and accommodating. They upgraded our room and made sure we had everything we needed.
Recommandé
pour Tout le mondepar un voyageur de S
Nærme tajmahal
Publié le 29 févr. 2016 sur Expediavar ett vanskelig hotell å finne siden sjåføren vår verken kunne engelsk eller var kjent i Agra. Men hotellet var helt greit for en natt.
Mye lyder og man hørte fint hva naboen snakket om. Ikke like mye trafikk foran hotellet som i andre gater, men mye fasinerende å få med seg likevel. India er india men hotellet vil jeg anbefale.
Commentaires de Gestion de l’hôtel
11 mars 2016 par Aabid Khan (Manager), Gestion de l’hôtel
Dear Guest,
Greetings from Hotel Crimson Palace, Agra !!!
Thanks for choosing our hotel for your stay and we regret to note disappointment for noise problem and your complaint has been taken very seriously & positively.
Sincerely regretted for inconvenience caused to you.
Looking forward to make your next visit memorable.
par Brian
Publié le 21 févr. 2016 sur Hotels
