Note fondée sur 40 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Une perle rare
Publié le 11 mars 2020 sur HotelsTres bel hotel, pres de la mer, avec une magnifique piscine, de grande chambres avec balcon. Le déjeuner est varié et delicieux. Le personnel est tres gentils, c'était l'anniversaire de mon conjoint et ils on mis des fleurs et petales de fleurs dans la chambre et sont venus nous porter un gâteau avec bougie sans que je le demande une belle attention apprécié ! On est en plein centre de la ville avec de bons restaurants tout pres! Vraiment exceptionnelle comme hotel et pour le prix! Seul hic! l'air conditionné qui n'est pas assez froid et pousse peu, mais la nuit c'était ok c'est en fin de pm que c'est plus difficile! Je recommande cet hotel c'est certain !
Commentaires de Gestion de l’hôtel
12 mars 2020 par The Management., Gestion de l’hôtel
Thank you, Madam, for your wonderful comments. Appreciate the score 10 out of 10.
We will look into your concern of AC in this particular room as normally our AC machines are in good working order.
Thank you again for being our brand ambassador Madam.
par un voyageur
Dommage de ne pas entretenir l'intérieur
Publié le 15 août 2019 sur HotelsSuper Hotel qui se dégrade. Dommage ! Les chambres sentent la moisissure. Il y a un accès direct sur la plage via la chambre qui n'est pas possible car pas de clé pour fermer cette accès. J'ai réservé pour 3 (2 adultes et 1 enfant de 14 ans) et une fois sur place j'ai du payer un supplément pour un lit pour mon fils. Malgré la confirmation pour 3 seulement 1 lit pour 2. Le buffet est moyen.
Commentaires de Gestion de l’hôtel
19 août 2019 par The Management , Gestion de l’hôtel
Dear Sir/Madam,
Sorry about the confusion, Yes you have to pay for the third person if he or she is over the regular age.
Recommandé
pour Tout le mondepar un voyageur de Rennes
Très bien
Publié le 7 févr. 2016 sur ExpediaHôtel donnant sur une très belle plage avec une très grande piscine.
Personnel très accueillant, très souriant et très serviable.
Belle infrastructure aux chambres confortables et propres.
Hôtel tout de même un peu isolé (pas de restaurants à proximité).
A recommander +++
Commentaires de Gestion de l’hôtel
23 mai 2018 par Dimuthu, Gestion de l’hôtel
Большое вам спасибо за прекрасный обзор. Мы очень рады, что вы на нашем курорте, и мы с нетерпением ждем вас снова. Еще раз спасибо.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
We were absolutely delighted with our first 4 nights at the Hotel so much so that we decided to return for 3 extra nights later in our trip.
The staff are a credit to the hotel always happy and helpful they made us feel special.
The food was very good quality and value .
The pool area was cleaned many times during the day and the towels clean large and plentiful.
We will definitely return on our next visit to Sri Lanka.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par The Management, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your fantastic review and for giving us a perfect 10 out of 10!We are thrilled to hear that you enjoyed your first stay so much that you chose to extend it. Our team works hard to ensure that every guest feels special, and we’re glad to know that their efforts made a positive impact on your experience. It’s also wonderful to hear that you enjoyed the quality of our food and the cleanliness of the pool area.Thank you for choosing to stay with us and we can’t wait to welcome you back on your next visit to Sri Lanka!Thank you.-The Management -
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par - The Management , Gestion de l’hôtel
Dear Valued Guest,Thank you for choosing to stay at Insight Resort and for awarding us top marks.! We look forward to welcoming you back for another memorable experience in the future.Thank you.-The Management -
par un voyageur
Publié le 12 juill. 2024 sur Expedia
A lovely hotel, with super friendly staff, our children loved the pool, the food was fab from pizzas to Sri Lankan food. We enjoyed the massage service too. A great value hotel over looking ocean
Commentaires de Gestion de l’hôtel
6 août 2024 par Insight Resort, Gestion de l’hôtel
Dear Valued Guest, Thank you so much for your wonderful feedback and for giving us full points! We are thrilled to hear that you and your family had such a lovely experience at our hotel.It’s fantastic to know that your children enjoyed the pool and that you all appreciated the variety of delicious food options, from pizzas to Sri Lankan cuisine. We’re also glad to hear that you enjoyed our massage services – relaxation is key to a great getaway!Your kind words about our friendly staff mean a lot to us, as we strive to create a welcoming atmosphere for all our guests. We truly appreciate your recognition of the value we offer, especially with the beautiful ocean views.We hope to welcome you and your family back for another memorable stay in the future!Thank you.-The Management -
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Rey warm welcome, got a head and shoulders massage on arrival, got a complementary fruit dish to the room and during check out got coconut rock these I did not get in a 5 star hotel that I stayed the night before at yala, the crew were very friendly, courteous, willing to help, and very accommodating, very nice receptionist
Commentaires de Gestion de l’hôtel
6 août 2024 par Insight Resort, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your wonderful feedback and for awarding us full points! We are thrilled to hear that you felt warmly welcomed and enjoyed the special touches we provided, such as the head and shoulders massage, the complimentary fruit dish, and the coconut rock at checkout.It’s heartening to know that our team made a positive impression on you with their friendliness and willingness to help. We truly appreciate your positive comments and hope to have the pleasure of welcoming you back for another memorable stay in the future!Thank you.-The Management -
par un voyageur
Publié le 13 mai 2024 sur Expedia
Wonderful staff at a well kept hotel. Dinner and breakfast were both good; Sri Lankan and western options. Great pool and great beach location. Good value for money.
Commentaires de Gestion de l’hôtel
27 mai 2024 par Insight Resort, Gestion de l’hôtel
Dear Valued Guest, Thank you for taking time to share your positive review of your recent stay at Insight Resort. We are delighted to hear that you had a wonderful experience and enjoyed our well-kept facilities, delicious dining options, and exceptional staff.We are pleased that you found our Sri Lankan and Western dining options to your liking. We take pride in offering a diverse menu that caters to the preferences of our international guests and thank you for highlighting the value for money that we offer.We look forward to welcoming you back to Insight Resort in the future for another memorable stay.Thank you.-The Management -
par un voyageur
Publié le 5 mai 2024 sur Expedia
It was safe
Commentaires de Gestion de l’hôtel
20 mai 2024 par Insight Resort, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for giving us a perfect score of 5 out of 5! Providing exceptional service and ensuring our guests' satisfaction are our top priorities, so it's immensely rewarding to know that we succeeded in delivering a memorable experience. Thank you for choosing to stay with us and hope to have the pleasure of welcoming you back in the future for another exceptional stay.Thank you- The Management
par un voyageur
For dyrt i forhold til hva du får
Publié le 25 déc. 2023 sur HotelsJeg booket 2 netter fordi jeg ønsket et bra hotell å bo på i julen. Hotellet er dyrt, så jeg ble skikkelig skuffet da jeg ankom og de ba meg betale ekstra 50USD «because its christmas» for tjenester jeg hverken trenger eller ønsker.
I tillegg var det ekstra kostnader for frokost.
At hotellet arrangerer underholdning og julemiddag, bør det være slik at de som benytter seg at det betaler for det. Oh det stod ikke noe om denne ekstra kostnaden på nettsiden og jeg fikk ikke avbrutt oppholdet.
Dessuten lå rommet mitt tett på restauranten, så det var mye bråk fra restauranten til rommet. Og musikken de spilte i restauranten var så høy at jeg hørte den inn på rommet.
Positivt: jeg benyttet meg av laundry og det var bra. Raskt og rent. Veldig bra.
Hotellet bar preg at det er gammelt og slitt.
Bra med vann i dusjen. Positivt.
Så synes hotellet er for dyrt i forhold til hva du får.
Commentaires de Gestion de l’hôtel
24 janv. 2024 par Insight Resort, Gestion de l’hôtel
Dear Valued Guest,Thank you for sharing your experience with us. We regret to hear that your stay did not meet your expectations. We'd like to clarify that when booking, there is an option to cancel reservations if needed.Your feedback about the noise and inconvenience from the restaurant has been duly noted, and we will address this to ensure a more comfortable experience for our guests in the future. We appreciate your positive remarks, and we hope to have the opportunity to provide you with a more enjoyable experience in the future.Thank you.-The Management -
