Note fondée sur 141 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Kazuki,Thank you for your kind words! We're glad to hear that you had a very good stay with us. We look forward to welcoming you back soon.Warm Regards, Suraj Kumar Jha General Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Prateek,Thank you for sharing your experience! I'm glad to hear that you had a good time and appreciated our hospitality. We strive to make every guest's stay enjoyable, and your feedback means a lot to us. We look forward to welcoming you back for another pleasant experience.Best regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Moldy smell in rooms
Publié le 14 août 2024 sur HotelsThe rooms have a very strong moldy and musty smell that is overwhelming and probably not healthy. I had to sleep with a face mask on. Every room should have a de-humidifyer to keep this problem at bay. Hotel shows signs of wear that should be fixed. Breakfast was very good however, and service was great.
Commentaires de Gestion de l’hôtel
16 août 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Rachelle,Thank you for sharing your feedback with us. I sincerely apologize for the discomfort caused by the musty smell in your room. This is not the standard we aim for, and I assure you that we will address this issue promptly, including exploring the use of dehumidifiers to prevent it in the future. On a positive note, I’m glad you enjoyed our breakfast and found the service to be great. Your feedback is invaluable, and we will work diligently to improve your experience for your next visit.Warm Regards, Suraj Kumar Jha General Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Very polite staff! Made sure things were convenient for me throughout my stay.
Commentaires de Gestion de l’hôtel
3 août 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Vaishnavi,Thank you for your kind words. I am delighted to hear that our staff ensured a convenient and pleasant stay for you. Your positive feedback motivates us to continue providing exceptional service. We look forward to welcoming you back in the future.Warm Regards, Suraj Kumar Jha General Manager
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Guest,Thank you for your kind review and rating! We're thrilled to hear that everything met your expectations. We look forward to welcoming you back for another great experience.Warm Regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Publié le 21 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Guest,We're thrilled to hear that you were very happy with your overall stay at Crowne Plaza Ahmedabad! Your satisfaction is our priority, and we're delighted to have provided you with a positive experience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Best Regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Publié le 28 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 mars 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Dharmendra Kumar,Thank you so much for your perfect score! We're thrilled to receive your review and to know that you had such an outstanding experience at Crowne Plaza Ahmedabad. Your satisfaction is our top priority, and we're delighted that we could meet and exceed your expectations. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future!Warm Regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Publié le 15 mars 2024 sur Expedia
The staff's attitude, indifference, and the lack of local knowledge was a surprise.Two members, Santosh and Rajubhai had audacity to discuss and whisper and judge the guest which is never seen in other hotels and we have visited a few similar and better hotels. Not usually used to give negative reviews but I thought I must mention this if only so that the individuals mentioned know that guests on the other side of the desk are not stupid and deserve some respect as customers.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Mr. Jay,Thank you for bringing this matter to our attention, and please accept our sincerest apologies for the disappointing experience you encountered during your stay. We deeply regret any attitude, indifference, or lack of local knowledge displayed by our staff, as well as any inappropriate behavior you observed.We take your feedback seriously and will investigate the incident immediately. Such behavior is unacceptable and does not reflect the level of professionalism and respect we expect from our team members.Your feedback is invaluable to us, and we appreciate your honesty in sharing your experience. Please rest assured that we will take the necessary steps to address these issues internally and ensure that they do not happen again.We hope to have the opportunity to regain your trust and provide you with a much-improved experience during any future stays at Crowne Plaza Ahmedabad.Best Regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Pleasant trip in all.
Publié le 29 févr. 2024 sur HotelsA secure hotel. Helpful staff. Hotel is popular amongst auto rickshaws and Uber. Banks situated outside the hotel, to exchange your foreign currency, where you get a better rate.
Commentaires de Gestion de l’hôtel
18 mars 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive feedback about your experience at Crowne Plaza Ahmedabad. We're glad to hear that you found our hotel to be secure and that our staff was helpful during your stay.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Suraj Kumar JhaGeneral Manager
par un voyageur
Non il massimo
Publié le 24 févr. 2024 sur HotelsAssolutamente non negli standard crowne.
Camere vecchie con rifiniture poco curate. Costo per accesso alla camera qualche ora prima, estremamente alto
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Suraj Kumar Jha, Gestion de l’hôtel
Dear Mr. Lorenzo,Thank you for sharing your feedback with us. We apologize for falling short of your expectations during your recent stay. Your comments regarding the condition of the rooms and the cost to access them early are duly noted, and we assure you that we take them seriously. We continuously strive to maintain the highest standards, and we regret any inconvenience caused.Please know that your feedback will be shared with the relevant teams for further review and improvement. We value your input as it helps us to enhance our services and facilities for future guests. If there's anything else you'd like to discuss or if there's anything we can do to make it right, please don't hesitate to reach out to us directly.We hope for the opportunity to welcome you back in the future and provide you with a more satisfactory experience.Warm regards,Suraj Kumar JhaGeneral Manager,
