Note fondée sur 440 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,9 Service et personnel
3,5 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Barbara,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
My room smelled like a swamp filled with 5 year old sweat socks....in the morning,while sitting on the throne, a cockroach ran across my foot!!!!!
I was given a new room, however.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We’re sorry to hear about the unpleasant odors and the cockroach incident you experienced. Cleanliness is a top priority for us, and we will address these issues with our housekeeping team to prevent future occurrences. We're glad you were able to move to a new room, and we appreciate your understanding as we work to improve our services.Sincerely, Hotel Manager
par un voyageur
Publié le 26 sept. 2024 sur Hotels
There was a huge flying bug in our room. The staff said it was common for the area. I asked for a different room but they didn’t grant our request.They did try to help kill the bug, but I was so uncomfortable afterwards that I didn’t stay the night and checked out a few hours later.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Maria,Thank you for sharing your experience. We understand how unsettling this situation must have been, and we appreciate you bringing it to our attention. While certain areas may encounter local insects, we strive to ensure guest comfort. We’ve noted your concerns and will work to improve how such situations are handled in the future. Thank you again for your feedback.incerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Under construction
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Michael,Thank you for the 5/5 rating! We appreciate your understanding during our construction phase as we work to improve our facilities. We're glad you still had a positive experience and hope to welcome you back once the updates are complete for an even better stay!Sincerely, Hotel Manager
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear General,Thanks for staying with us and giving us an overwhelming rating. We appreciate the fact that most of our overnight guests are happy with their decision to stay with us. We're committed to providing excellence when you stay with us again. Nothing means more to us than hearing from our guests, and we're so thankful for your 10-star rating. Please visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 19 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Adelaide S,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Sandra,Thank you for your incredible 10-star rating! We are so delighted that you had a wonderful time with us, and we look forward to welcoming you back soon! Your kind feedback means a great deal to us, and we hope to make your next visit even better. Thank you again!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Place was clean and comfortable. There is some age on the property but that didn’t affect the comfort. Staff was very nice. Good peaceful night. Would go again.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Marjorie,Thank you for the perfect 10/10 rating! We’re delighted to hear you found the place clean and comfortable and that the staff made your stay pleasant. We look forward to welcoming you back for another peaceful night!Sincerely, Hotel Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Tyrone,Thank you for the 5/5 rating! We're glad you found everything clean. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Great Staff!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Letha,Thank you for the 5/5 rating! We're thrilled to hear you had a great experience with our staff. We look forward to your next visit!Sincerely, Hotel Manager
