Note fondée sur 323 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,7 Service et personnel
3,2 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 nov. 2020 sur Hotels
The hotel looked shady from the get go. The toilet had to be fixed when we got there and couldn’t change rooms he is e”there wasn’t another room available”. Found a couple bed bugs on the sheets and the cover on the other bed looked as if it had dry blood on it. Also it’s not the Hotel Aiken that you’re staying at, but the Holley House. May want to change that on your site. Overall an unpleasant experience to say the least.
par un voyageur
Publié le 26 juill. 2020 sur Hotels
par un voyageur
Publié le 11 mars 2020 sur Hotels
par un voyageur
Publié le 24 févr. 2020 sur Hotels
The lobby/check in is a hotel room someone is living in. The sheets smelled of urine. Bathtub was dirty which was fine because there was no hot water. The location was fantastic. We walked all over Aiken with all of its great shops and restaurants.
par un voyageur de Huntsville alabama
Publié le 11 févr. 2020 sur Expedia
I have stayed in nicer tents in Afghanistan! Outlet was duct taped to wall and ceiling was leaking. Toilet seat was lying in floor of bathroom
par un voyageur
Not great
Publié le 7 nov. 2019 sur HotelsMain hotel is currently closed and fenced-off, pending a large refurbishment. What you have left is quite a run-down motel whose rooms are looking very tired.
par un voyageur
Publié le 10 sept. 2019 sur Hotels
par un voyageur
Publié le 7 sept. 2019 sur Expedia
Very old and run down . staff was pleasant and helpful
par un voyageur de Baldwinville, Ma
Publié le 15 août 2019 sur Expedia
Enough of these no smoking polices. Smokers have rights to
par un voyageur de US
Publié le 13 avr. 2019 sur Expedia
The original hotel I booked my stay at I was told had closed when I arrived and what was there was a really run down motel. It looked like something from a horror movie. They had a piece of paper on the front door of the shut down hotel saying to “check in in room 107” I got to the room on the side of the building and the door was locked . I girl opened it and her and a small child were in the room and checked me in. I took one look at my room and immediately checked out! No one bothered to ever email or contact me that the original hotel shown in the picture when I booked had closed, the check in girl said the hotel had closed at the end of last year. I was in the area for a sporting event and luckily was able to get another hotel near by but that was a horrible place with horrible accommodations.. do NOT go there. They now show the actual “motel” on the website. It reminded me of the Bates Motel. And I paid $160 for 1 night stay, of which I am just out the money. I booked my trip way in advance due to rooms being next to impossible to get in the area for the event I attended. I understand my reservation had been made in advance but to completely shut down and move into a extremely run down 10 room motel and not find it necessary to contact your expected guests to me is really bad. Please do not spend your money on this place!
Commentaires de Gestion de l’hôtel
2 mai 2019 par Management, Gestion de l’hôtel
Dear Guest,
Very sorry for any inconvenience our renovations caused you. However, prior to closing down the main building on the property the rooms for that main building were taken down from all sites and only rooms in the "motel" portion were advertised. I am sure that if you review your reservation you will see that you room is designated in the "Exterior Entry" building. There have always been pictures of both buildings posted online and when renovations began we simply removed the ones of the big hotel leaving the motel pictures visible. Additionally, on our official website there is a rather large notice regarding the renovation. We are sorry if this information was unclear however, the original room you booked was for the motel building. We invite you back after the remodel is complete. Thank you!
