Avis Papago International Resort Palau

가격 대비 좋았지만 한국분들 한명도없어요. 시내랑 멀구요.하지만 직원들 친절하고 대체적으로 깔끔해요. 하지만 중국분이 운영하는 숙소여서 중국인들 너무많고요. 조식늦게먹으러 가면 음식이남아있지않아요 ㅋㅋㅋㅋ 셔틀시간이많지않고 미리예약을해야합니다.

I've never left a bad review about a hotel, but I feel I have to share how poor this experience was so that others don't find themselves in the same position. We loved Palau, it was an amazing experience, but the hotel almost ruined it. It was terribly disappointing. The staff were often very rude to us, and we were nickel and dimed for EVERYTHING! Nothing listed as an amenity is complimentary. The airport is less than 2 miles from the hotel, yet they charged us $40.00 for a ride in. That's more expensive than two fancy dinners in town. When we told a cab driver we paid that much he was appalled and took us back to the airport at the end of our stay for $10. Wifi isn't free, and it didn't even work in our room. Papago charged us steep rates for wifi and then refused to refund it when the error message literally said "This internet connection is not on," we even looked at the router ourselves and informed the management that it had been off/unplugged our entire stay. They also would only address my husband, they would not look at or speak to me, and only called him sir. While I don't mind leaving him in charge, it became irritating and offensive that I couldn't speak to any staff. The pictures of this hotel are misleading, the rooms are not nearly as nice as they look, and our mattress was more of a box spring with a sheet on it than a bed. Like I said, we never leave poor reviews but we wish someone would have told us so we could've stayed elsewhere and saved our money!

Nice enough place but not geared to western tourists. Out past airport turn off so not in Koror as map indicated. About 20 minute drive from Downtown Koror. Focus is on tourists from China, Taiwan, Korea, etc with diving and day tours in mind. No CNN or BBC or western TV channels. Nice Mangrove walk. Peaceful and pleasant enough staff. Also free wi-fi only in lobby. Not good for business travellers.