Note fondée sur 359 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
15 janv. 2019 par Sarah, Gestion de l’hôtel
Thank you, #atbluehorizonresort any photos!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Nice enough hotel, clean, friendly staff; however, it's a bit far out from town. Also, during busier times, the pool area can get a bit rowdy in the evenings
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Lauti - Guest Experience Agent, Gestion de l’hôtel
Dear Richard,We appreciate your feedback. We are so glad to hear that you enjoyed staying with us and found the staff friendly. Unfortunately, we are a ten minute walk from town but thankfully this is how we get to experience our gorgeous views and peaceful environment. Kind regards,The Sebel Experience team
par un voyageur
Publié le 4 oct. 2024 sur Wotif
Great location, the staff were very helpful. The rooms were nice with great view's.
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Dani | Guest Experience Agent, Gestion de l’hôtel
Thank you for your fantastic review Robert. The team will be pleased to hear you found them helpful, we are always striving to give our guests the best experience & hospitality. We are so glad you enjoyed your stay with us, taking in the gorgeous views! We hope to welcome you back to the Whitsundays Coast in the future.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
the spa wasn’t working maintenance was supposed to come but didn’t ! booked a room with a spa and it didn’t work at all ! disappointed as i booked that room to have a spa and didn’t get one
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for your honest review Carol. I apologise that your spa bath wasn't working during your stay. I have shared your feedback with the maintenance team to see how we can better improve our attendance to maintenance requests on weekend days. We hope to welcome you back to the magical Whitsundays in the future.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Excellent customer service on arrival, rooms were clean and tidy
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for your lovely review Pauline. We are so glad to hear you found our team friendly on arrival. I have shared your feedback with our housekeeping team as they do work hard to ensure our rooms are presented to The Sebel standard. We look forward to welcoming you back to the magical Whitsundays in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
The staff were extremely helpful and very friendly.Nothing was a bother to them
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Sarah | Guest Experience at the atHotelgroup.com, Gestion de l’hôtel
Thank you Jackie for your kind words. I will pass them onto the team. Please contact them directly should you wish to return. They'd love to welcome you back.
par un voyageur
Publié le 2 sept. 2024 sur Lastminute
Stunning views, comfortable bed, smart tv
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for your lovely review Wayne. We are so glad to hear that you had a fantastic stay with us soaking up the stunning views. We look forward to welcoming you back to the magical Whitsundays in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
A great place to rest & relax - staff helpful and facilities are top notch.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for your fantastic review Rosemary. We are so glad that you found our staff helpful and enjoyed our amenities. We look forward to welcoming you back to the magical Whitsundays in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
It’s was ok , nothing special , only one staff
Commentaires de Gestion de l’hôtel
28 août 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for taking the time to leave a review Harminder. We are glad you had a pleasant stay with us. We hope to welcome you back to the magical Whitsundays in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par Nicole | Guest Experience Manager, Gestion de l’hôtel
Thank you for your 5 out of 5 review Stuart. We are so glad to hear that you had a lovely stay with us. We look forward to welcoming you back to the magical Whitsundays in the future.
