Note fondée sur 20 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,4 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 avr. 2023 sur Hotels
par un voyageur
Publié le 4 nov. 2019 sur Expedia
par un voyageur
Publié le 26 avr. 2019 sur Hotels
par un voyageur
Great option for the area.
Publié le 19 déc. 2023 sur HotelsGood choice for an accommodation in the area. Literally next door from Ait Ben-Haddou. Room a little worn, especially the bathroom, but the hotel is in a remote location, and very reasonably priced. Great service, and the adjoining restaurant has an amazing view of the ksar.
par un voyageur
Publié le 15 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 nov. 2023 par khalid, Gestion de l’hôtel
Bonjour Monsieur.Merci infiniment pour votre interaction qui nous pousse à travailler davantage pour mieux exceller notre service afin de" répondre aux attentes de nos aimables clients.
par un voyageur
Publié le 30 sept. 2023 sur Hotels
Heruntergekommen, dreckig und stinkend.
Definitiv nicht zu empfehlen
Commentaires de Gestion de l’hôtel
15 nov. 2023 par khalid, Gestion de l’hôtel
Les commentaires négatives sont heureusement très rares mais ils nous incitent à doubler l'effort pour répondre aux attentes de nos clients.
par un voyageur
Publié le 29 mai 2023 sur Expedia
The hotel is situated in a quiet village overlooking the Atlas mountains. The outdoor restaurant seating by the pool was pleasing while soaking sun.
All staff and property owners were very nice people who went beyond to make all of us happy.
Mostafa at the front desk was a friendly and accommodating. Great place to rest after long drives.
par un voyageur
Terrible sewage smell
Publié le 26 mai 2023 sur HotelsHad to change first room because of disgusting smell.
Beds hard as rocks
Did not feel clean
Good breakfast across street
Good location
Family charged for unused room- partly our fault for not checking whether we book 3 or 4 rooms, but at checkin he said to just used what we needed. Hotels mostly empty
par un voyageur
Stay elsewhere
Publié le 19 mai 2023 sur HotelsI would not recommend this hotel. This was our second time in Ait Benhaddou and all hotels here are pretty functional as a stay-over between the Sahara and other cities.
I had booked 3 rooms here due to the people restrictions on hotels.com, but when we arrived we found we could easily fit in 2 rooms instead. We took two rooms and paid for them in the morning. Upon arriving back from the kasbah, we were told we then needed to pay for the 3rd room we didn’t use?! This was not communicated to us when we took two rooms and felt really scammy, like they just wanted to extract more money from us. They had already said we were all settled up before we left the hotel.
In addition my parents room (separate reservation) reeked so bad of sewage they had to move rooms, the WiFi was very bad, the water (even for brushing teeth and showering, not drinking) was horrible. Super salty and a bit smelly.
While the location is great, I’d recommend another hotel. We loved Guest House Bagdad Cafe on our previous visit and should have stayed there again. (My parents had picked this one first and booked).
par un voyageur
Publié le 27 avr. 2023 sur Expedia
Very clean rich and healthy breakfast good location with beautiful view staff are very very helpful and always smiling specially (Mustafa)and(salama)the receptionist are very kind and generous many thanks to all the staff and definitely back inshallah
