Note fondée sur 495 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
À éviter
Publié le 23 juill. 2023 sur HotelsLa seule chose positive est le prix. Chambre avec draps troués, en sous sol avec fenêtre donnant au ras du parking. Odeur désagréable dans la chambre. 2 serviettes pour 4.
Et pas de petit déjeuner contrairement à l’annonce sur HÔTEL.com.
Ne venez que si vous. Ou les économiser pour une bonne raison.
par un voyageur
Publié le 20 juill. 2023 sur Hotels
par un voyageur
Room & beds were good. Breakfast was not good.
Publié le 15 août 2024 sur HotelsRoom was good, service was excellent.
Breakfast was granola bar & chocolate muffin & coffee. More food choices should be available.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Stephen,We are delighted to hear you enjoyed your room and received excellent service during your stay. Your feedback regarding breakfast options is appreciated, and we will take it into consideration for future improvements. Our team is always striving to enhance our guests' experiences.
par un voyageur
Publié le 14 août 2024 sur Expedia
Linen was not crisp and clean
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Christopher, We regret to hear about your experience with the linens and appreciate your feedback. Your comments will be shared with our housekeeping team for their awareness and improvement. We strive to meet the highest standards of cleanliness for all our guests' comfort. Thank you for bringing this to our attention.
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Aneal,We are delighted to hear that you had a perfect stay with us! We hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 7 août 2024 sur Expedia
The bedding looked like it had not been changed, the floors were not swept. Behind the bed was a bunch of garbage that the maid lazily pushed under the bed. I clean rental homes for a living this would not pass any type of QA walk through i know of.
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Virginia, We appreciate you taking the time to share your feedback with us. We value cleanliness at our hotel and we will address this matter internally. Your comments are important for our improvement. Please reach out to our management team for further assistance on this issue.
par un voyageur
Publié le 4 août 2024 sur Expedia
Food everywhere
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Drew,We apologize that your experience was not up to our usual standards. We value your feedback and will address this matter with our housekeeping team. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 août 2024 sur Expedia
I would have never chosen this property to begin with but had no choice..it was old and no elevators to help with carrying belongings. It looked and felt run down. In bed, I felt very itchy which i hope was not bed bugs. It was noisy and some of the outlets did not work.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Chris Joseph, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur
Publié le 4 août 2024 sur Expedia
Bed were horrible to sleep on. And in our bathroom the sink was falling down and the celing above the shower scared us to even shower as there was a huge crack in the celling and looked as though it could just cave in and come crashing down at any point. There were multi rooms that were blasting music all night long. And nothing was done about it. People were allower to just sit right out the front door and drink a case of beer all day long. Just all around felt very unsafe during our stay. Called to get towels and room service would not bring them to us we had to go all the way down to front desk to get them and they would only give us two small towels to shower with. All around just felt unsafe and unwelcome. Really just a horrible experience and we will never stay here again.
Commentaires de Gestion de l’hôtel
5 août 2024 par Manager, Gestion de l’hôtel
Hello Kassandra, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we will address the issues you have mentioned to ensure a more positive experience for our future guests. Thank you for bringing these matters to our attention, and we regret that we fell short of meeting your expectations on this occasion.
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Taryn,We're delighted you enjoyed your stay with us! Please don't hesitate to contact us directly if you have any feedback to share. We look forward to welcoming you back soon!
