Note fondée sur 642 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Parfait pour l’emplacement. Toutes les commodités et un beau mobilier.
par un voyageur
Publié le 22 déc. 2024
Helpful, friendly staff
Nice property and room
Commentaires de Gestion de l’hôtel
22 déc. 2024 par HIEX Manager, Gestion de l’hôtel
Thanks for staying with us, we’re glad you enjoyed your stay. Happy Holidays!
par un voyageur
Publié le 8 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par DT Manager, Gestion de l’hôtel
Thank you for staying with us! We appreciate your business.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par DT Manager, Gestion de l’hôtel
Thank you for staying with us. We appreciate your review and will share it with our team.
par un voyageur
Disappointed and won’t go back there.
Publié le 6 oct. 2024 sur HotelsThe sheets didn’t fit the bed. So every time you turned over the sheet pop off and then you would see the mattress pad. On my kids bed when I woke up this am the sheet came off bed. And u could see mattress pad that had dry blood spots on. It wasn’t from them. Drain in bathroom was close so no water could go down drain. My bf fix that. The bed were hard. The staff was friendly when I went to check out there was nobody at the front desk for over 10 minutes they stick a sheet of paper that says please sign and turn at the front desk. But when I get to the front desk he said oh we don’t need that. That’s your receipt. For the amount of money I paid it was not positive experience. A couple of months ago I stayed at another Holiday Inn express and it was way better. So it’s quite disappointing
Commentaires de Gestion de l’hôtel
6 oct. 2024 par HIEX Manager, Gestion de l’hôtel
We apologize for your disappointing stay. We appreciate your feedback and will review these issues with the appropriate Dept. Managers. We hope you will give us another chance to earn your business.
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Beds were great. Bathroom could use some updates
Commentaires de Gestion de l’hôtel
6 oct. 2024 par HIEX Manager, Gestion de l’hôtel
Thank you for your review. We appreciate feedback to let us know where we can improve.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 sept. 2024 par DT Manager, Gestion de l’hôtel
Thank you for taking the time to share your experience. WE are are proud of our team members and our hotel, We appreciate the feedback.
par un voyageur de Kennedy
Publié le 28 sept. 2024 sur Expedia
Overall experience was fine, front desk was awesome. Room has been surface wiped for too long and is in need of deep cleaning. Worst part was plenty of black mold under toilet rim. Room is presentable if you're not looking too closely. Bed was super comfy, pillows are amazing, and all that was clean. Has fridge and in room coffee, everything worked, nothing broken, just in need of deep cleaning, new caulk in the tub and that kind of thing.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par HIEX Manager, Gestion de l’hôtel
Your feedback is very much appreciated and can only make us improve the guest experience. We will share this with our department manger and her team. Thank you.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
My wife was very excited when she discovered that the room had a Jacuzzi tub in the bathroom unfortunately, when she thought about using it, she discovered that all the jets that she tried to clean all had buildup of dirt in each of the Jets so she thought better about using it
Commentaires de Gestion de l’hôtel
23 sept. 2024 par HIEX Manager, Gestion de l’hôtel
Thank you for staying with us. Your feedback is valued and helps to make our hotel better. we appreciate your review and will share it with our department managers.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par HIEX Manager, Gestion de l’hôtel
We appreciate you letting us know how your stay was! Thank you for taking the time to rate our hotel.
