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Akumal Natura

3.0 star property
Family-friendly 3-star hotel near Akumal Beach

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Photo gallery for Akumal Natura

Beach nearby
Standard Bungalow, 1 King Bed, Terrace, Ground Floor
Natural pool
View from room
Standard Double Room, 2 Single Beds, Terrace, Ground Floor

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782
  • Akumal Beach
    ‪7 min drive‬
  • Yal-ku Lagoon
    ‪9 min drive‬
  • Half Moon Bay
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪271 min drive‬

Room options

View all photos for Standard Double Room, 2 Single Beds, Terrace, Ground Floor

Free WiFi, bed sheets

Standard Double Room, 2 Single Beds, Terrace, Ground Floor

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Akumal

Close to the beach.You'll find Akumal Beach and Half Moon Bay within 3 miles (5 km) of this hotel. Yal-ku Lagoon and Riviera Maya Golf Club are also within 3 miles (5 km).

What's nearby

  • Akumal Ecological Center - 4 min drive - 1.9 km
  • Riviera Maya Golf Club - 5 min drive - 4.8 km
  • Akumal Beach - 7 min drive - 1.8 km
  • Yal-ku Lagoon - 9 min drive - 4.1 km
  • Half Moon Bay - 13 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 80 min drive

Restaurants

  • ‪Mediterraneo - ‬4 min drive
  • ‪Akumal Sushi Beach Bar - ‬5 min drive
  • ‪Market Café - ‬4 min drive
  • ‪Preferred Club - ‬6 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive

About this property

Akumal Natura

Family-friendly 3-star hotel near Akumal Beach
Akumal Natura offers its guests a full-service spa and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Akumal Natura. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Akumal hotel.

  • 20 guestrooms or units
  • 20 buildings
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Akumal Natura offers 20 accommodations with complimentary toiletries and ceiling fans. Rooms open to patios. This Akumal hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

English, French, Italian, Spanish

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View from property

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  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, 455 reviews
The price is CA $149
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Farming classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Stereo
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Ceiling fan
  • Cleaning products are eco-friendly
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 95 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • There is no hot water on site.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Akumal Natura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 116 out of 181 reviews
Rating 8 - Good. 38 out of 181 reviews
Rating 6 - Okay. 17 out of 181 reviews
Rating 4 - Poor. 6 out of 181 reviews
Rating 2 - Terrible. 4 out of 181 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre-Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kyra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.
Stayed 1 night in Nov 2024

8/10 Good

Dave, Seattle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very nice people, very rustic
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Glamping
Very clean, food was excellent, treated as family.
Stayed 4 nights in Oct 2024

8/10 Good

Leah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night! Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Stayed 1 night in Jun 2024

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Heather, Ft. Steele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and their tour is amazing don’t skip this unique opportunity
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice natural spot

6/10 Okay

Meenakshi, Brampton

Liked: Cleanliness, staff & service
Stayed 12 nights in Feb 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Stayed 3 nights in Jan 2024

6/10 Okay

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Howard

Stayed 5 nights in Dec 2023

8/10 Good

Helen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Stayed 4 nights in Dec 2023

6/10 Okay

Lynne

Stayed 4 nights in Dec 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.
Stayed 2 nights in Feb 2023

2/10 Terrible

America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNRESPONSIVE HOTEL
ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Gary, Bethany Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Stayed 3 nights in Apr 2022

2/10 Terrible

Jeremiah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Stayed 1 night in Apr 2022

10/10 Excellent

Dilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Stayed 4 nights in Mar 2022

10/10 Excellent

Audric

Stayed 1 night in Mar 2022

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Obsessed!
To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Stayed 3 nights in Jan 2022