Ratings based on 30 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Amazing stay for a family of 16
Posted May 19, 2024 on HomeAwayWe enjoyed our stay in this beautiful house. The kitchen, table, and living room were spacious and accommodating. The morning sun and the beautiful sunrises were refreshing, including the splash in the pool. The cleaning crew was amazing, always smiling and flexible. We were so lucky to see three turtles laying eggs - unforgettable for sure! We hired a chef one night and were very, very happy with the food they prepared for us. All 16 of us had a great time. We will definitely come back.
Comment from Hotel Management
May 19, 2024 by VrboOwner, Hotel Management
It's been a pleasure hosting you and we look forward to your return :)
by A traveller
FTA 2024
Posted Feb. 3, 2024 on HomeAwayOur group has been traveling together for 10 years and we love Akumal. Villa Turquesa is a great place to stay to get away from cold and snow. While you’re there, get a massage on the patio. They were great and Claudia can make the recommendation.
Comment from Hotel Management
Feb. 6, 2024 by VrboOwner, Hotel Management
We are happy to hear you enjoyed your stay and we look forward to your return :)
by A traveller
AMAZING!!!
Posted Jan. 30, 2024 on HomeAwayI cannot begin to explain how amazing our stay here was. Communication was top notch and the hosts were incredible. This home is perfect for families a had everything we could have possibly needed. Life jackets, water shoes, high chair, crib, playpen, toys!
We will be back!
Comment from Hotel Management
Jan. 30, 2024 by VrboOwner, Hotel Management
Thank you for taking the time to comment about your stay at Villa Turquesa, Cassandra! It was a pleasure to host you. We hope to see you back in Akumal again soon! Happy travels always, Akumal Direct
by A traveller
Perfect for the whole family
Posted Jul. 31, 2023 on HomeAwayWe stayed at Villa Turquesa with our entire family including babies, kids, teens, spouses and partners and it offered something for everyone.
The location right on the beach made it simple to watch the sunrise in the morning and enjoy the sound of the waves. The pool was big enough for us to float around in and the kids loved it. With direct sunlight in the morning and early afternoon, it offered a nice shaded place in the hot afternoon, with some areas shaded at all times which were nice for the babies.
The sargassum seaweed didn't bother us, maybe due to the wind and the groundskeepers carting away large amounts in the morning.
Entering the sea is a bit rocky, but not difficult and there was decent snorkeling with quite a bit of different fish species and little holes/caves to explore. The kayaks were also a nice activity.
The rooms were comfortable and had AC, with some of the larger rooms taking a bit longer to cool. Each room having its own bathroom was a nice luxury with so many families sharing one house.
The housecleaners were friendly and there every day from after breakfast to early afternoon and kept the place very clean. Sometimes we had to plan around that with our babies nap times or cooking lunch but it wasn't a big deal. The groundskeepers also did a great job cleaning up the pool every day and responded quickly to our request to cut down some of the coconuts that were hanging over the pool after one had fallen down.
Overall a great experience!
Comment from Hotel Management
Jul. 31, 2023 by VrboOwner, Hotel Management
Thank you so much for your kind words about your stay at Villa Turquesa, Jonathan. It was lovely to host your family. We hope to see you back again soon!
Happy travels always, Akumal Direct
by A traveller
Great for multi-age families
Posted Jul. 16, 2023 on HomeAwayPerfect for a family reunion with 7 adults, 2 teens and 4 kids ages 5-10. Private pool and beach at front door kept the kids entertained and busy. Lots of restaurant and shopping options close by. Also, many activities and Mayan archeological sites within a short drive.
Comment from Hotel Management
Jul. 16, 2023 by VrboOwner, Hotel Management
Thanks so much for the wonderful feedback, Raymond! We're so happy to hear you enjoyed your stay and we hope your return to Akumal soon! Happy travels! :)
by A traveller
Relaxation at its best!
Posted Jul. 9, 2023 on HomeAwayWe stayed for 4 night. It was a nice relaxing place, away from the city and only a short 25 minutes drive to the next town. Aracely and her cleaning crew were amazing! They do get there around 9AM so be ready to wake up early in order for them to clean your room. The view was amazing and relaxing.
Comment from Hotel Management
Jul. 9, 2023 by VrboOwner, Hotel Management
Thank you so much for your feedback, Sara! We are happy to hear you enjoyed your stay and we look forward to your return :)
by A traveller
A stay in paradise
Posted Jun. 14, 2023 on HomeAwayWe really enjoyed our stay in Akumal at Villa Turquesa. The view from this house is exceptional and the amount of outdoor seating was wonderful. The housekeeping staff, the number of bedrooms and bathrooms, the well equipped kitchen all contributed to a memorable stay. The fact that turtles nest on the beach (during our stay) made for an even more memorable visit. Future visitors will want to be sure to understand that ONLY the bedrooms are air conditioned. We were not accustomed to the heat and humidity so that element made for a more challenging visit. The cieling fans were helpful but it was too hot indoors to want to cook on the stove top. They do have 2 refrigerators which was very helpful with one keeping food cold and the other drinks. There was plenty of bottled water and we used that same water for ice cubes - so that worked well. The water pressure was very low in the main house and difficult to get a truly hot shower - just a slightly warm shower. The guest house occupants said they had hot water - so who knows. The staff were helpful and not at all obtrusive. (They were very helpful!) The master bedroom door is warped and has to be slammed/muscled into close - especially to keep the AC inside. This made for a noisy opening and closing - which was less than ideal with small kids sleeping in the next room. However, the kids room had a bunch of great toys, books, etc. Highly recommend just be prepared for the heat & humidity! :)
Comment from Hotel Management
Jun. 15, 2023 by VrboOwner, Hotel Management
Thanks for taking the time to write a detailed review about your stay, Susan. The issues that you mentioned will be tended to immediately. We appreciate you choosing Villa Turquesa and South Akumal beach as your vacation destination. It was lovely to host you. We hope to see you back in Akumal again soon!
Happy travels always, Akumal Direct
by A traveller
A Great Rental Property
Posted Jun. 6, 2023 on HomeAwayWe stayed at Villa Turquesa the last part of May 2023 for 7 nights. Our group consisted of 13 adults - 5 couples and three singles. Each couple or single was able to enjoy their own room and bathroom.
The property is in a very safe, quiet neighborhood, just steps from the beach. The staff did a great job cleaning up the seaweed each day and it was never a problem.
We hired a chef named Martina Jeising who fixed all of our lunches and dinners while we were in the house. Highly recommend her. She and her assistant prepared, served and cleaned up after each meal. It was so nice to eat great food and not have to leave the house.
We had a couple of small maintenance issues that were both resolved quickly when we informed the owners.
The home is in good shape. It shows normal wear for a beach house.
The dining table was huge and we were able to get 13 adults around it comfortably.
All bedrooms have AC but there is no AC in the family/dining/kitchen area. It got pretty warm there at times but having the pool right there was a great place to cool off.
We walked to Akumal Beach which took about 25 minutes each way. There is not a lot of sand area on the beach but enough to enjoy it. Lots of rocks and coral so make sure you wear water shoes. We snorkeled and kayaked a lot and had a great time.
There are two fridges, plenty of bottled water and plenty of dishes and cookware.
House had towels and beach towels which we loved having.
Would stay here again for sure.
Comment from Hotel Management
Jun. 20, 2023 by VrboOwner, Hotel Management
Thank you so much for your feedback, Carl! We are happy to hear you enjoyed your stay and we look forward to your return :)
by A traveller
Wonderful vacation spot
Posted Apr. 5, 2023 on HomeAwayThis house was even better than we could have imagined. It was very spacious, very clean, and the view was amazing. The staff was very friendly, they cleaned the sargassum almost every day so it never got too bad in front of the house and we were still able to enjoy the beach. They provided kayaks and snorkeling gear as well which my family all used several times. The concierge was great with giving us advice on places to go as well as helping us with transportation. It was such a beautiful and fun vacation at this house! Highly recommend.
by A traveller from La Grange
Best family vacation spot ever!
Posted Feb. 17, 2023 on HomeAwayVilla Turquesa is absolutely lovely. The beach is beautiful, serene and private. The villa staff are kind, helpful, and extremely diligent. The villa was perfect for our growing family and friends. We will return when we have our next opportunity to be together again. Thank you, Claudia for sharing your beautiful home!
