Ratings based on 137 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 13, 2024 on Expedia
Comment from Hotel Management
Sep. 14, 2024 by Sashko, Hotel Management
We appreciate your feedback and apologize for any inconveniences you faced. We take your comments seriously and are already working to address the issues you mentioned. Your input helps us enhance our offerings and ensure a better experience for all our valued customers. We hope to serve you again soon with improvements in place.
by A traveller
Posted Sep. 7, 2024 on Expedia
The pods were amazing. Having your own little quiet space was just the best. They are spacious and so comfortable- I had a single and had space to store some clothing items.
There are coat racks and a good storage space.
It is kept clean and is lovely and welcoming. The bathroom Facilities are very modern and it’s about 12 toilet/ shower rooms.
There are 2 lounge areas - kitchen and at the back of the hostel and the outdoor area is also lovely. The kitchen facilities are great too and everyone did their bit to keep it tidy.
Would recommend and would stay there again
Comment from Hotel Management
Sep. 8, 2024 by Kind regards,, Hotel Management
Dear Hayley, Thank you for such a lovely review! We are so happy to know that you had an enjoyable stay and that all the amenities, facilities, and the property itself were to your liking. We sincerely hope to host you again in the future!
by A traveller
Posted Aug. 31, 2024 on Hotels
Comment from Hotel Management
Sep. 1, 2024 by Ana, Hotel Management
Thank you for choosing our accommodation on your trip to Iceland. It was a great pleasure to have you as our guest. We hope you had a pleasant stay with us and we are looking forward to welcoming you in the future. Kind regards
by A traveller
Very noisy
Posted Aug. 25, 2024 on HotelsThe pod hotel idea is cool, and the pods are quite cozy and nice. However, there were a lot of very loud rude people in the pods around me coming in and out after midnight. It's very loud in the bottom pod when someone is disrespectfully stomping up their steps and opening and closing their door all the time. I got very little sleep.
Comment from Hotel Management
Aug. 27, 2024 by Natasha, Hotel Management
Dear Jonathan, Thank you for your review. We sincerely appreciate and value your comments on areas within our capsules that we believe we can improve to enhance our guest stay. We always aim to deliver a great experience and we are disappointed when we don't meet expectations. We do hope that we are able to welcome you back in the future. Best wishes
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Ivan, Hotel Management
Dear Stephen,Thank you for the review, we're glad you've enjoyed your stay with us!
by A traveller
Posted Aug. 17, 2024 on Expedia
Well thought out. Our first experience with capsule sleep pod. Comfortable, safe, quiet. Well organized system for checking & well equipped kitchen.
Comment from Hotel Management
Aug. 18, 2024 by Veliche, Hotel Management
Dear James,Thank you for your thoughtful review! We’re delighted to hear that your first experience with our capsule sleep pods was a positive one. We’re also pleased that you appreciated the organized check-in system and the well-equipped kitchen. We strive to create a seamless and enjoyable experience for our guests, and your feedback reassures us that we’re on the right track.Thank you again for taking the time to share your experience. We look forward to welcoming you back for another stay!Bestregards,
by A traveller
Posted Jul. 21, 2024 on Expedia
I agree it's a pretty fun and unique place to stay at. However, you'll be lucky if you get the upper bed. I was given the lower bed and I couldn't trust the quality of the pods enough when the person on top kept moving around. Much worse creaking sounds than normal bunked beds. The pods are made of plastic that felt so unstable. Don't expect the pods to cancel out the noises because it doesn't. I can hear so clearly the people around me snoring. The mattress are kind of thin but honestly wasn't too much of a problem for me as I don't like soft bed. Rarely did I see any staffs in person. You'd have to ring a doorbell to get into contact with them. The locker rooms are kind of beaten up. One thing I do like however, is that there are a good amount of restroom/shower rooms.
Comment from Hotel Management
Jul. 22, 2024 by Maria, Hotel Management
Thank you so much for your wonderful review. We are pleased that you were happy with your stay overall. We do strive to provide the best experience to our clients and it is heartwarming to hear that our effort was appreciated.Most of all thank you for staying with us. We do hope that we are able to welcome you back in the future.
by A traveller
Posted Jun. 26, 2024 on Expedia
Love the capsule concept and the facility is fully equipped and modernized. Love it!!
Comment from Hotel Management
Jun. 27, 2024 by Ivan, Hotel Management
Dear Keen,Thank you for the kind words! We're glad that you've enjoyed your stay with us and hope to see you again in the future!
by A traveller
Posted May 11, 2024 on Hotels
Comment from Hotel Management
May 12, 2024 by Apolonia, Hotel Management
Thank you for staying with us. We are happy that you had a pleasant experience during your stay with us. We are looking forward to welcoming you on our next stay with us.
by A traveller
Posted Apr. 11, 2024 on Expedia
Our stay was not up to the excitement I had when I first booked this hostel. The idea of it is great. However I believe management is lacking in some regards. First we were concerned that we would not be able to make the drive(due to road closure) however talking to management on the phone, we were told roads would open up and if they do, we would not get a refund. So we drove, 10 hours, through very difficult conditions to say the least. Once we arrived at 11pm. We did self check in, to find our pod was dirty. After calling management, we got another pod. We were hoping to shower but the towels were locked and were for rent of 1000Kr each, so we couldn’t. The first night we realized that only one vent in the pod worked. So we became extremely hot inside the pod. We asked for ANOTHER pod, towels, and laundry. We were able to get another pod for the rest of our stay. However be warned, the two vents are extremely small and it still can became hot, not as bad as the first night. We’re able to get towels for free from management thankfully. We found out that the kitchen and laundry were closed due to renovations, we were not aware of this at booking. Luckily we were able to go to the hostel across the street that allowed us to do laundry there. Also the TV did not work for us in both pods we were in, we tried multiple different tries to use chrome cast and the movies download on the TV. But neither worked. I hope these concerns are brought up in the future, has great potential.
Comment from Hotel Management
Apr. 15, 2024 by Sigrun, Hotel Management
Dear Megan, we are sincerely sorry to hear about your experience. We would have love to hear from you during your stay with us and to have find a mutual solution to this with you.
