Note fondée sur 29 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Riyadh
Publié le 8 sept. 2024 sur Expedia
It was not as advertised
par un voyageur
Recommend
Publié le 14 avr. 2024 sur HotelsAmazing sea view, large space comfortable room.
Commentaires de Gestion de l’hôtel
19 mai 2024 par Nader Madkour, General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for choosing Hilton Garden Inn Al Jubail as your home away from home in your visit to Al Jubail City and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,Hilton Garden Inn Al Jubail
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Breakfast starting at 7.00 am I left and checked out at 6.30 am
Commentaires de Gestion de l’hôtel
19 mai 2024 par Nader Madkour, General Manager, Gestion de l’hôtel
Dear Valued Guest,Thank you very much for choosing Hilton Garden Inn Al Jubail as your home away from home in your visit to Al Jubail City and we greatly appreciate you taking time to share your experience during your stay with us.Once again, thank you for your feedback and looking forward to welcoming you soon again. Best Regards,Hilton Garden Inn Al Jubail
par un voyageur de Thiensville
Publié le 25 sept. 2023 sur Expedia
Water spreading all over bathroom and room from shower
Carpet very dirty
Noise from party room all night no sound proofing
Smelly coridores
Commentaires de Gestion de l’hôtel
9 oct. 2023 par Hilton Garden Inn Al Jubail, Gestion de l’hôtel
Dear Salam,Thank you very much for choosing Hilton Garden Inn Al Jubail as your home away from home in your visit to Al Jubail City and we greatly appreciate you taking time to share your experience during your stay with us.While we value and greatly appreciate your feedback, it is truly regrettable to know that we have fallen short of your expectations this time in the areas mentioned in our satisfaction and loyalty survey. Rest assured that your comments have been addressed with all concerned departments in order to ensure that we exceed your expectations during your future stays with us. Once again, thank you for your feedback and looking forward to welcoming you soon again.Best Regards. Hilton Garden Inn Al Jubail
par un voyageur
Publié le 9 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Nader Madkour, General Manager, Gestion de l’hôtel
Dear Dr. Dipak,We are truly heartened to receive your generous review of Hilton Garden Inn Al Jubail. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind Regards, Nader Madkour, General Manager
par un voyageur
Publié le 31 juill. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Nader Madkour, General Manager, Gestion de l’hôtel
I would like to seize this opportunity to thank you very much for the time you spent to inform us your valuable evaluation regarding your experience at Hilton Garden Inn Al Jubail and the efforts you took to share your views with us. For your kind information, your comments are of a great importance to us, only through it, we can aim to improve the level of service that our guests receive, and in today’s world this is essential.I am sorry the hotel experience was not up to your satisfaction. Therefore, I have discussed all your respective comments into details with our management team. Who I can assure you, has taken the necessary measures to ensure that those comments are rectified.Please rest assured that we take such comments seriously and follow them through in every case. It is always our intention to create the best possible environment for our guests’ satisfaction whilst on there stay.
par un voyageur
Publié le 9 mai 2023 sur Hotels
The hotel offer great view and food . And very comfy.
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Nader Madkour, General Manager, Gestion de l’hôtel
Many thanks for your 10* rating. We are so happy that you enjoyed your experience at our hotel. Please come again! Kind Regards,
par un voyageur
Publié le 24 déc. 2022 sur Expedia
The only issue is that the location and immediate access to supermarkets, restaurants, etc. The surrounding area is not very walking friendly.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Hilton Garden Inn Al Jubail, Gestion de l’hôtel
This is great! Many thanks for your 5* rating. We are so happy that you enjoyed your experience at our hotel. Please come again!Kind Regards,
par un voyageur
Family visit to Jubail
Publié le 27 nov. 2022 sur HotelsFirstly, the check was very fast and friendly, after reaching the room I find the panoramic view got shrink. On my request was shifted to another room with panoramic window, but was not spacious as first and what I booked for. Breakfast was awesome. Overall, the staff was friendly and tried their best to accommodate as much as possible according to the availability.
Commentaires de Gestion de l’hôtel
18 janv. 2023 par Nader Madkour, General Manager, Gestion de l’hôtel
Dear Dr. Kashif ,We are truly heartened to receive your generous review of Hilton Garden Inn Al Jubail. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,
par un voyageur
Great hotel
Publié le 18 janv. 2022 sur HotelsGreat hotel
Great Sea view room
The hotel invited me to a free breakfast but I missed it since t
I was not informed. I wish they had.
Great hospitality
Commentaires de Gestion de l’hôtel
23 janv. 2022 par Hilton Garden Inn Al Jubail, Gestion de l’hôtel
Dear Shukri,
We are truly heartened to receive your generous review of Hilton Garden Inn al Jubail. I would be happy to discuss your experience and review your feedback to ensure we improve, and hope that you can contact me at QJBAJ-SalesAdm@hilton.com with more information. We look forward to having you with us again in the near future.
Kind Regards,
Nader Madkour,
General Manager
