Note fondée sur 29 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
75 % des clients le recommandent
3,3 Propreté de la chambre
3,2 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 29 sept. 2024 sur Hotels
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 15 août 2023 sur Hotels
1 sur 5
par un voyageur

Rooms are old and worn out with low hygiene

Publié le 26 mai 2021 sur Hotels
1- Rooms was old and worn out with low hygiene 2- Breakfast is poor with low quality 3- Bathrooms are rusty, smelly and had issues with water flow and hot water availability 4- Bed stuffing is bad causing lower back pain every morning 5- AC control units did not have an auto option for cooling temp. (You have to set it manually on and off multiple times even during your night sleep) 6- No basement parking available, instead you have to park in a rear parking lot then walk to the main hotel entrance (not a critical issue, but just FYI) 7- TV signal is disturbed for most channels, and didn't have the option to connect smart devices (not a critical issue, but just FYI) 8- WiFi connection is interrupted and with low speed (I used my personal mobile data instead most of the time) 9- Fridge cooling is poor even when set to a higher cooling degree by the maintenance team
Commentaires de Gestion de l’hôtel
26 mai 2021 par Front office , Gestion de l’hôtel
Dear Guest. Thank you for taking time to have your review of our hotel. We are delighted to know that you found the hotel convenient. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. I am sorry our hotel let you down on some aspects of your stay. Please be assured that your input will be shared with our management team for the purpose of bringing improvement to this identified weakness and rectify any unsatisfactory experiences. We hope that we have an opportunity to welcome you back. Thanks. Hotel Management
5 sur 5
par un voyageur

Good choice

Publié le 1 juill. 2019 sur Hotels
Good hotel, needs a car to go around as things aren't that close. Kitchen doesn't have any amenities even if you ask.
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management
1 sur 5
par un voyageur

Publié le 26 nov. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management t , Gestion de l’hôtel
Dear Guest, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Hotel Management
2 sur 5
par un voyageur

Find another place!

Publié le 7 avr. 2018 sur Hotels
Considering the price, the condition of the hotel was not worth it. The hotel is old and in need of renovation. There is a stale smell of cigarette smoke that permeates the entire hotel. Also, the hotel couldn't find my booking and asked me to pay for the room (after having already paid). After showing proof of booking, we were given a room on the 2nd floor that reeked of cigarette smoke; when I called the front desk about changing rooms, I was told that they were fully booked. On top of the room smelling of smoke, the door lock did not work - it could simply be pushed and the door would open. After informing the front desk of this problem, we were finally given another room. WiFi was spotty and shower pressure was low. Too much hassle for what they ask you to pay! Positives: Good location and great breakfast Negatives: Smell, old, and service Overall: Not worth the money!
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Hotel Management
4 sur 5
par un voyageur

Publié le 19 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management
4 sur 5
par Mukesh

Publié le 15 avr. 2017 sur Hotels
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Hotel Management
3 sur 5
Recommandé
pour Tout le monde
par un voyageur de US

Publié le 19 nov. 2016 sur Expedia
good hotal good location I will come next time near of the sea
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest , Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Hotel Management
3 sur 5
par un voyageur

Comfortable and large rooms

Publié le 9 oct. 2016 sur Hotels
The hotel was nice, the room comfortable and the staff were friendly.
Commentaires de Gestion de l’hôtel
25 août 2019 par Hotel Management , Gestion de l’hôtel
Dear Guest, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Hotel Management
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