Note fondée sur 32 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Something to rme,member and a place to come back a
Publié le 19 août 2023 sur HotelsThe overall experience requires to mention the kindness of the employees and courtesy of all of them. That is remarkable.
Commentaires de Gestion de l’hôtel
19 août 2023 par Anil Kumar, Gestion de l’hôtel
Dear Mr. Hernan, we deeply appreciate your thoughtful review and are delighted to hear that our team's kindness and courtesy stood out during your experience with us. It's truly rewarding to know that their remarkable service made a positive impact on your stay. Your kind words inspire us to continue providing exceptional hospitality. We look forward to welcoming you back for another memorable visit. Thank you for choosing us!
par un voyageur
Publié le 8 avr. 2023 sur Hotels
par un voyageur
Publié le 21 nov. 2021 sur Hotels
فندق ممتاز وانصح به نظافة وخدمة وجديد ويعيبه الخروج ١٢ م او تدفع مبلغ اضافي مافيه مرونة زي الفنادق الاخرى رغن ان وقتي مو موسم
Commentaires de Gestion de l’hôtel
21 nov. 2021 par Anil, Gestion de l’hôtel
ضيفنا العزيز , Mohammed
شاكرين اختيارك فندق نورماس سعداء للغاية بأن الإقامة قد نالت رضاكم وأيضا سماع تجربتكم لتحسين مستوى الخدمة ,
نتطلع لخدمتكم لدينا مجدداً في أي وقت.
تحياتي
إدارة فندق نورماس
par un voyageur
Publié le 2 nov. 2021 sur Expedia
par un voyageur
Publié le 28 oct. 2021 sur Hotels
Good furniture, good value for money, but very bad response for the complaints, I found an insect 🐜 They said you can cancel your stay or move to another room .
Commentaires de Gestion de l’hôtel
11 nov. 2021 par Anil, Gestion de l’hôtel
Thank you for your valuable comments, sorry to hear such a case, however, we will positively look into that case as well as get sure of your next stay with us will be totally different, Meanwhile please contact us once you decide to visit Al Khobar
par un voyageur
Publié le 17 juin 2021 sur Hotels
par un voyageur
Publié le 8 mai 2021 sur Hotels
par un voyageur
Publié le 25 mars 2021 sur Hotels
par un voyageur
Excellent however!!!
Publié le 24 févr. 2021 sur HotelsExcellent but the late check out cost 25% extra ☹️
par un voyageur
Worst stay ever
Publié le 5 déc. 2020 sur HotelsThe hotel stay is not bad, however, the managmet is the worst i ever see in my life, they dont care about there customers and i will never come back ever again.
The hotel is not full and they will not give you 1 or 2 hours extra time even i stayed there 5 days just to get 25% extra charge, they would chose to lose there customers for 20$ , and when you asked to talk to the manager 6 hours before leaving he wasn't avilable , moreover, when i insisted they gave me his cell phone number !!!! And the front disc employee need de escalate training.
Another thing, i couldnt get them to clean my room in my 4 nights except for one time because the cleaning is only between 4 to 8 pm which is my rest time and the towels are disintegrated to the point that i had to buy a new one from the supermarket.
Commentaires de Gestion de l’hôtel
6 déc. 2020 par Anil Kumar, Gestion de l’hôtel
Thank you so much for taking the time to write your review, our guest's feedback is our major reference to enhance our service in order to anticipate and meet their expectations, my apologize for the inconvenience caused by the late check-out charge, we have taken corrective action.
