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Candlewood Suites Alabaster by IHG

2.5 star property
Enjoy the free WiFi at this Alabaster hotel

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Balcony
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Veterans Park
    ‪9 min drive‬
  • Oak Mountain State Park
    ‪14 min drive‬
  • Hoover Metropolitan Stadium
    ‪22 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

About the area

Alabaster

Near the airport.At this Alabaster hotel, you'll be within 6 miles (10 km) of Veterans Park and 9 miles (15 km) of Oak Mountain State Park. American Village Citizenship Trust is within 9 miles (15 km) and Oak Mountain Amphitheatre is within 12 miles (20 km).

What's nearby

  • Veterans Park - 9 min drive - 8.4 km
  • Oak Mountain Amphitheatre - 13 min drive - 15.2 km
  • Oak Mountain State Park - 14 min drive - 12.2 km
  • University of Montevallo - 21 min drive - 19.3 km
  • Hoover Metropolitan Stadium - 22 min drive - 30.4 km

Getting around

  • Birmingham International Airport (BHM) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Hardee’s - ‬5 min drive
  • ‪Full Moon BBQ - ‬7 min walk

About this property

Candlewood Suites Alabaster by IHG

Enjoy the free WiFi at this Alabaster hotel
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

  • 88 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. These individually furnished accommodations include sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 759 reviews
The price is CA $176
CA $206 total
includes taxes & fees
23 Mar - 24 Mar
Holiday Inn Express & Suites Alabaster by IHG

Property amenities

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 273 out of 507 reviews
Rating 8 - Good. 137 out of 507 reviews
Rating 6 - Okay. 55 out of 507 reviews
Rating 4 - Poor. 22 out of 507 reviews
Rating 2 - Terrible. 20 out of 507 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maggie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thankful
Stayed 1 night in Dec 2024

10/10 Excellent

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, courteous, and prompt. Great hotel will stay again.
Stayed 4 nights in Nov 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk was very nice and helpful, very pleasant at check in and check out, I will definitely stay there again .
Stayed 2 nights in Nov 2024

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed three nights during the Thanksgiving holiday at the Candlewood Suites. The price for the value was good. I like hotels that have doors inside. I was able to request a top-floor room. The rooms were very quiet and though the hotel was full, I rarely heard noise from any of my neighbors. The hotel is very convenient to shopping and restaurants, and having a kitchenette was great. The room smelled like lit matches, so that was strange. The comforter was threadbare at the end. There were dirt streaks on the walls and the room was slightly shabby but it was overall nice enough. The front desk staff were very kind and accommodating, and the woman who checked me in was careful not to show my room number on my keycard envelope to others as I was a solo female traveler.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ellis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Room is clean, comfy bed. Since kitchen is provided-coffee mugs would be nice and a couple dinner plates. There are 2 of us, we have 1 plate and 1 very small plate. We are making do however if your going to offer home amenities then give some.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

lance

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, we had TV problems, then the icemaker didn’t work in the room, and they had no ice machine on property, then the toilet broke, and the staff brought me a used part and asked me to fix it. Horrible stay poor ratings. Will never go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop for us in the way to Florida. Had a dog area for our dogs too!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair access and well equipped kitchen
Stayed 1 night in Oct 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like spacious room but TV was too small and too far away. No usb outlets anywhere must bring a converter. Otherwise it was clean and we had ice in the room which is a plus.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2024

10/10 Excellent

CATHY

Stayed 1 night in Sep 2024

10/10 Excellent

sari, Montgomery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay. Close proximity to everything you may need while out of town.
Stayed 1 night in Sep 2024

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

oxana

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Good experience, no breakfast at all , check in was so slow
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us like we were their friends. Norman Bates checked us in and helped us with the TV. I forgot a housecoat on the bed and called back to see if she would mail it to me as it would be 6 months before next Dr. appointment. She was very kind, took my info and said she would check the laundry. I did not get her name.
Stayed 1 night in Sep 2024

6/10 Okay

Jeanette

Business traveller
I got the impression that they don’t really like one-nighters. I thought that all motels provide something in the morning other than coffee. So I checked out early in order to find breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always super nice and helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024