Note fondée sur 674 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de McKinney
Publié le 20 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Hotels
par un voyageur
Publié le 15 sept. 2024 sur Hotels
We’ve stayed here before but room and hallways smelled musty this time. Several items in the free breakfast area were broken and out of service
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Great hot water! Soft bed
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Good location
Publié le 4 août 2024 sur Hotels Driving home from the beach and stopped here to split up the drive. Great location, many places to shop and eat nearby. Breakfast was good and staff was nice
par un voyageur
Publié le 1 août 2024 sur Expedia
I booked the wrong dates by accident and immediately caught my mistake, I contacted Expedia by their chat since no phone number was provided and tried to change the date to right one but they wanted to charge me double the rate. I called the property itself to get their help but was told it had to be done through Expedia so I attempted again to get in touch with an actual person only to be told through chat again that I’d have to call the property, I called them again and was told they couldn’t do anything since it was booked through Expedia. I tried to request cancellation and to get my money back since no one wanted to help me, they said they sent a message to the property directly and would let me know in 24hours and then at that 24hrs they sent text saying no answer and to allow it another 72 hours and I never heard another thing from anyone.
At first, I planned to stay there on the correct date but because no one would help me fix my error I booked somewhere else close and lost over $225 dollars for a honest mistake, though yes, it was my mistake, someone should have been able to help me and not charge me double the rate I had already paid. Very disappointing experience with Expedia and this property. I’ll never book anything through Expedia again.
