Ratings based on 175 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
1 out of 5
by A traveller

Posted Sep. 23, 2024 on Hotels
La plage qui leur est attribué est à 2 kms de là hôtel, l’accueil pas top. L’ascenseur est tomber en panne le lendemain à 9h et j’ai du insister pour que l’on m’aide à descendre les valises.
5 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 19, 2024 on Hotels
2 out of 5
by A traveller

Posted Sep. 15, 2024 on Hotels
There is nothing welcoming about this place; weird ambiance & cringey. Desk lamps on the walls/ceilings, high bars to hang clothes. To turn the lights on, one must climb over the bed. This hotel is not appropriate for families w/children; it's reminiscent of the red light district in Amsterdam. Literally, red lights are used in the hallway (safety violation?). Sounds of pleasure due to extremely thin walls complement the red lights. Most things didn't work and/or were broken in the room, e.g. bathroom door, shower head, TV, phone & one of the two legs of the desk (which is so tiny that it is not conducive to working on it). Staff that fixed the door snatched our 2nd keycard off the wall without letting us know. They apparently don't have enough cards and have a "1 keycard per room policy" regardless of how many people stay in the room, meaning, once you exit, you can't cool the room or re-enter if the single keycard malfunctions. Our keycard had to be reactivated every other day. There's only 1 elevator, and staff using the same one means you may have to walk up 5 floors & then back down if your keycard needs to be reset. Lacks proper management. Staff absolutely useless and unhelpful, incl. the ones in the restaurant w/tiniest coffee cups & cheese pastries made w/potatoes to save money, no bowls for cereal, limited napkins, utensils etc. PS. No mirror in the room, hard as rock pillows. No outside food allowed. Hotel's beach is 20 min away. Beach across: $10 umbrella+lounge.
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 25, 2024 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 18, 2024 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 16, 2024 on Hotels
5 out of 5
by A traveller

Posted Aug. 15, 2024 on Expedia
Loved the quirky decor. Restaurant food in the evening was excellent pizza 1st class. Breakfast was a bit chaotic each station was placed randomly. Room was adequate for four. Lo
5 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 12, 2024 on Hotels
1 out of 5
by A traveller

I don't recommand

Posted Jul. 24, 2024 on Hotels
Bad experience, service facilities are poor. No pool. The reception staff are rude.
Comment from Hotel Management
Jul. 26, 2024 by Anjeliq Downtown , Hotel Management
GENTLEMAN, YOU INSISTED ON NOT GIVING THE PASSPORT OF THE LADY YOU BROUGHT WITH YOU. THIS IS A HOTEL, NOT YOUR HOME
5 out of 5
by A traveller

Everythig was perfect….

Posted Jul. 14, 2024 on Hotels
Lokasyon olarak mükemmel bir konumda olan otel ayrıca yeni bir otel olmasından dolayı da gayet temiz ve bakımlı. Çalışanlar misafirlere karşı çok yardımcı ve güler yüzlüler. Oda kahvaltı olarak konakladığımız otelde kahvaltı kesinlikle tatmin ediciydi. Ayrıca otelin beachi de çok güzel ve kullanışlıydı.