Note fondée sur 68 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
4,3 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Good personnel, bad hotel maintenance
Publié le 5 oct. 2024 sur HotelsPositives:
* Good location
* Good air conditioner
* Sink in the shower is not clogged and drains water quickly
* Great restaurant: both food, service and prices
* Friendly personnel. Thanks to Ohan, Oman and Ismet
Negatives:
* It's VERY difficult to get a comfortable water temperature in the shower
* No warm water in the shower late in the evening or at night
* The personnel is friendly, but sometimes forgets what you asked for and needs reminders, even if you gave them tips
* Cleaning frequency is unpredictable, 1-4 days between cleanings
* The hotel doesn't respond to e-mails or hotels.com msgs
Much is missing or half-broken, such as:
* The bathroom lacks a shelf or even a hook for towels
* Broken shower head holder that does not hold the shower head
* No microwave even though shown in the room pictures
* No big knife to cut a watermelon
* Chipped and cracked plates and cups, and very few of them
* Portable stove is heating very weakly
* The wardrobe has only 2 hangers, for all the clothes of 3 people
* The balcony has only 2 chairs, again, for 3 people
* Non-working light bulbs
Some of that was fixed after I complained, but not all, each fix took several days, and I needed to remind several times
It's impossible to have everything perfect, but the amount of deficiencies in this hotel was too much. Nobody wants to spend their vacation time on complaining and reminding about the hotel lackings
2 stars instead of 1 because of the personnel and great bar/restaurant
Commentaires de Gestion de l’hôtel
6 oct. 2024 par icaria, Gestion de l’hôtel
Thank you for your nice comments, we will work to serve you better.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par icaria, Gestion de l’hôtel
Teşekürler
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par icaria, Gestion de l’hôtel
TeşekürlerDaha iyi bir hizmet için çalışacağız
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 août 2024 par icaria, Gestion de l’hôtel
Your comments are valuable to us and we take them into consideration.We will work to provide you with better serviceicaria apart hotel
par un voyageur
Publié le 26 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juin 2024 par icaria, Gestion de l’hôtel
Teşekür ederiz:)
par un voyageur
Publié le 4 juin 2024 sur Hotels
Çift kişilik odada 2 ayrı yatak vardı birleştirince tek çift kişilik yatak oluyor denildi lakin biri yüksek diğeri alçakta kalıyor .
Commentaires de Gestion de l’hôtel
29 juin 2024 par icaria, Gestion de l’hôtel
TeşekürlerDaha iyi bir hizmet için çalışacağız
par un voyageur
Publié le 31 mai 2024 sur Hotels
Pictures wasn't same as what we got..room was old and smel so bad
Commentaires de Gestion de l’hôtel
29 juin 2024 par icaria, Gestion de l’hôtel
it's your opinion but it's wrong
par un voyageur
Publié le 25 mai 2024 sur Expedia
par un voyageur
Publié le 24 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2024 par icaria, Gestion de l’hôtel
Teşekür ederiz
par un voyageur
Publié le 20 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mai 2024 par icaria, Gestion de l’hôtel
Teşekür ederiz
