Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2021 sur Hotels
par un voyageur
Publié le 28 oct. 2021 sur Hotels
par un voyageur
Publié le 20 oct. 2021 sur Hotels
par un voyageur
Publié le 19 oct. 2021 sur Hotels
Super.
Commentaires de Gestion de l’hôtel
20 oct. 2021 par Guest Relation Eftalia Ocean, Gestion de l’hôtel
Dear Guest,
Thank you so much for your wonderful feedback.
We sincerely hope we will be able to welcome you back to our hotel again soon.
Kind regards,
Guest Relation
Eftalia Ocean
par un voyageur
Noisy, crowded, busy...
Publié le 10 oct. 2021 sur HotelsThe hotel was incredibly busy, crowded and noisy. The music and noise from people kept me up late and woke me up early in the morning. I left a sweatshirt in my old room, during a room change to quieter place, but they never found or returned it to me. The website said the hotel was "all-inclusive" but only the general meals were included. Many extra things, including ice cream, were chargeable. There were always lines at the meals and it was almost impossible to find a table. All of the pools were crowded and the music was really loud near the pools. It wasn't a place for resting or relaxing. If you want a noisy, but possibly fun for families with little kids, vacation then this may be the place for you. The service was reasonably good, inspite of the other drawbacks.
Commentaires de Gestion de l’hôtel
20 oct. 2021 par Guest Relation Eftalia Ocean, Gestion de l’hôtel
Dear Guest,
We hereby would like to thank you writing a review about your holiday, we appreciate it a lot that you took the time to share your positive experiences here.
We are a family hotel with a large capacity, we are sorry that the hotel was too busy for you .
We hope to see you back .
Best regards,
Guest Relation
Eftalia Ocean
par un voyageur
Publié le 13 oct. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
20 oct. 2021 par Guest Relation Eftalia Ocean, Gestion de l’hôtel
Dear Guest,
Thank you so much for your wonderful feedback.
We sincerely hope we will be able to welcome you back to our hotel again soon.
Kind regards,
Guest Relation
Eftalia Ocean
par un voyageur
Publié le 9 juill. 2019 sur Expedia
very nice room. Kids like water park. Good service in the restaurant
par un voyageur de Alanya
Vies en smerige staat van het hotel alles plakt er
Publié le 6 nov. 2017 sur Expedia
Pour : Niets
Contre : Alles eens goed schoonmaken
Emplacement : Geen
Dit hotel is pas 7 maanden open maar is zeer vervuid,ik heb 2 x gevraagd of ze de kamer wilde schoonmaken ,dat gebeurde gewoon niet dat is een slechte zaak.
Het eten was 10 x niks alles koud en weinig variatie,geen aanrader.
par un voyageur de Ratingen
Wasserparks top aber ansonsten nicht zu empfehlen
Publié le 3 nov. 2017 sur ExpediaBei Anreise war das Zimmer noch nicht fertig und später mussten wir feststellen dass weder Handtücher im Zimmer waren noch die Minibar wieder aufgefüllt wurde. Der Boden wurde auch nicht gefegt bzw. gewischt. Gleiches traf uns rund um die Poollandschaft an. Aschenkippen und leere Gläser säumten den Boden obwohl genügend Aschenbecher und Becherstationen vorhanden waren. Das Personal kam mit der Reinigung nicht nach was sicherlich auch am Verhalten der All-inclusive Kunden mit lag. Das Essen war auch nicht der Hit und entsprechend der Größe der Anlage eher eine lieblose Massenabfertigung. Unser Fazit, besser Halbpension und kleinere Hotels in Zukunft buchen. Die Wasserlandschaften waren hingegen super aber auch hier mangelte es an Sauberkeit.
par OMER
Alanya türkler bölgesi eftalia ocean
Publié le 14 sept. 2017 sur HotelsOtel yeni açıldığı için odalar havuzlar vs cok güzeldi.Yemekler için aynı şeyi söyleyemeyeceğim neredeyse hergün aynı şeyler cıkıyor ve et yemeye hasret kalıyorsunuz tabi acık büfe insandan insana değişir bana göre yetersizdi. Havuz olanakları cok güzeldi ve 20 ye yakın kaydırak vs vardı eğlenmek için yeterliydi.Genellikle güzeldi herşey iyi vakit geçirdik he bir de içilebilecek tek içki bira ve cindi gerisi fasa fiso yani açık büfe ve içki olayından çok birşey beklemeyin.
Commentaires de Gestion de l’hôtel
20 oct. 2021 par Guest Relation Eftalia Ocean, Gestion de l’hôtel
Sayın Omer Bey;
Otelimiz adına değerli vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz.
Konuklarımızın olumlu değerlendirmeleri kadar, yapıcı eleştirileri de bizim için çok değerlidir.
Öncelikle, geri bildiriminiz de altını çizdiğiniz hususların takibinin yapılacağının bilgisini vermek isteriz. Bundan sonraki tatillerinizin kusursuz geçmesi için otelimiz adına elimizden geleni yapacağımızdan hiç şüpheniz olmasın.
Sizi tekrar ağırlamaktan ve her türlü konuda size yardımcı olmaktan memnuniyet duyarız.
Saygılarımızla,