Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,7 Propreté de la chambre
1,6 Service et personnel
1,4 Confort de la chambre
1,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
A fuir - médiocre
Publié le 25 août 2024 sur HotelsAbsolument rien de positif. Personnel désagréable qui a du mal avec l’anglais - difficile de se faire comprendre. Chambres sales à l’arrivé et passage du personnel de ménage 1 jour sur 3 au cours du séjour. Les serviettes n’ont pas été changées (les mêmes tâches qu’au début…), la poussière n’a pas été faite et l’aspirateur jamais passé. L’hotel est insalubre / en ruine, j’ai l’impression qu’aucun travail d’entretien n’a été fait depuis une dizaine d’années : Plafonds qui fuient, le spa sent les égouts, chien errant qui se balade dans le hall, ascenseur n’arrivent jamais, réception sent la moisissure. La nourriture n’est pas horrible mais pas bonne non plus. Les couverts, assiettes et verres sont toujours sales. Il n’y a clairement pas assez de personnel pour prendre en charge le nombre de vacanciers. C’est dommage car hôtel parfaitement situé et l’accès à la plage est un plus.
par un voyageur
Publié le 1 juill. 2019 sur Expedia
par un voyageur
Publié le 1 juin 2019 sur Hotels
par un voyageur de Reggio emilia
Publié le 29 sept. 2018 sur Expedia
Sono partito con la mia compagna l' ultima settimana di Settembre 2018... Avevamo molte aspettative dato che e' un hotel classificato con 5 stelle. Ma dove??? Ne avra' a dir tanto 3 stelle scarse. Camera indecente, vecchia, maleodorante e molto sporca. Avevamo prenotato una matrimoniale invece ci hanno messo due letti singoli che abbiamo provveduto ad unire ma uno era piu basso dell'altro e in mezzo c'era un vuoto impossibile da reggere. Il giorno dopo abbiamo chiesto una camera matrimoniale e il ragazzo alla reception ha provveduto a cambiarcela. Nell'altra camera assegnataci c'era si il letto matrimoniale, ma la pulizia della stessa, l'arredamento e il bagno, erano inclassificabili. Non come da foto che evidentemente erano foto di camere della parte piu "nuova" della struttura. Il cibo era indecente. Per 7 giorni abbiamo visto solo e sempre le stesse pietanze, riciclate poi il giorno dopo nel caso di avanzi del pasto precendete. Le sale da pranzo sporche, pavimento appiccicoso e tavoli apparecchiati con tovagliette americane sporche. La spiaggia privata molto trasandata e sporca... Cicche di sigarette, cartacce per terra, bicchieri di plastica gettati per terra... Non di certo un bel vedere... Per non parlare dei lettini sporchi e la maggior parte rotti. Il personale incompetente e non qualificato come si dovrebbe per un hotel classificato con 5 stelle. Insomma tutto quanto una vera delusione. Albergo che non consigliamo ad altri viaggiatori.
par Khalid
Publié le 16 sept. 2017 sur Hotels
par Salma
Book Another Hotel Don't Wates Your Time and Money
Publié le 11 sept. 2017 sur HotelsI seriously wouldn't recommend this hotel to anyone. We wanted a nice relaxing, luxury family holiday so we picked a 5 star hotel all inclusive for the kids to have a good time and based on the high price thought that this hotel offered that- the truth was far from that. MC Beach Hotel is an old unclean hotel that should be rated a 2 star at tops. We were shocked when we requested our room be cleaned, the towels been changed and shampoo topped up that their policy was to clean the rooms only once every three days, especially since they were short on cleaners! Leaving me having to clean up on holiday-I'd probably be ok with that if they weren't charging such extortionate rates. The rooms were very unclean with mouldy baths and windows that didn't shut. We had a problem with the toilet the first night that we arrived and waited 2hrs the next day for the broken safebox to be fixed. On arrival due to a long check in we missed dinner - kids were too tired to complain. We were not given any information or directions & no beach towel cards. The food was unappealing and reused for breakfast, lunch and dinner & drinks were of very bad quality. With regards to services the pool slides were open for a number of hours and only one at a time to save money, the kids club that was advertised was not open and the evening entertainment was only on one night in the week and was poor. So my advice to you, book another hotel and forget about this one, otherwise disappointment is guaranteed.
par un voyageur
Publié le 10 sept. 2017 sur Hotels
par Dina de Denmark
Publié le 19 juin 2016 sur Hotels
Our stay was good. The food were not always for me but that is what you can expect from a hotel with all inclusive. The hotel is not as bad as it has been rated.
par un voyageur de Moscow
Lies! Lies! Lies!
Publié le 11 sept. 2014 sur ExpediaIf I had wanted to book a 2 star hotel, then this place would have lived up to all my expectations.
However, it advertises itself as "5 star". On what basis, I have no idea!
Either the international criteria for 5 star hotels has changed radically, or this hotel has invented its own unique standard for measuring "luxury", "facilities", "guest experience", "friendliness", "entertainment" etc, etc.
A "superior room with sea view" turned out to be a small, poorly-furnished box with flashing neon lights on the "balcony" and two extra beds propped up against the wall (effectively halving the size of the room).
There WAS a sea view - technically. If you leaned precariously over the balcony and craned your head around the corner, the sea was visible.
The hotel was mostly full of Russians. This was not really an issue for me as I speak Russian - but I felt sorry for the handful of German and English guests as they could not communicate with the hotel staff who only speak Turkish and Russian.
The staff themselves are rude and ignorant.
The food was bland and badly presented. The drinks were also poor. The beer was clearly watered down and the spirits were poured from unmarked bottles. I avoided these in case I went blind! Coke, sprite and other soft drinks were poor imitations of the real thing.
Advertising these hotels as "5 star" is damaging to Expedia. I would now be very cautious in taking Expedia's star ratings at face value.
par steve de California
2 to 3 star hotel
Publié le 11 août 2014 sur HotelsHotel caters to lower class russians. Service, food, room, everything very low class.
