Note fondée sur 31 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,8 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Our stay started in the worst possible way. Apparently, while searching for rooms on Hotels.com and selecting 2 adults + 2 children, you will still be provided options that are applicable only for 2 adults without any children. This tricked us into believing our booking was for the entire family while in reality it was only for halv of it, leaving our 3 and 2 year olds out. After sleeping one night in a room located three floors up (the hotel doesn't have elevators!), we changed it to another, second night became worst than the first as the hotel provided us with a room that had a connecting room to it, with no isolation whatsoever, meaning we could hear the neighbors talk to each other. Having changed room a third time the following day, we accepted to stay there during the rest of the stay. Also, what was consistent in all these three rooms was that, while we had booked a room with a double sofa, we only got a single sofa for the entire stay. We had to request a baby crib to put our 2 year old in or else we didn't have anywhere to sleep all four of us.
The rooms were clean but what came to hunt us during the stay was that, since the booking was for two persons, every single day, I had to request more towels as the janitors only swapped our towels for 2 new sets (instead of 4 as we were 4 persons!).
Lastly, I forgot some pikés in the room while checking out. I've tried to reach the hotel in multiple official ways, but they are just ignoring me on all platforms - sad! :-(
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par TUI BLUE Pascha Bay Management, Gestion de l’hôtel
Sevgili Semiha Hanım,Değerli zamanınızı ayırıp bizimle yorumunuzu paylaştıgınız için çok teşekkür ederiz.Mutlu misafir mutlu çalışan ilkesiyle misafirlerimizin memnuniyeti bizim için önemlidir. Sizi gelecekte tekrar ağırlamak isteriz.Saygılarımla,Tahsin ÖZDEMİRGenel Müdür
par un voyageur
Publié le 1 août 2024 sur Expedia
The room amenities were minimal. There The bedding and linens were not changed daily.
The plates and the silverware were dirty, and there were signs of dried food. The personnel and the restaurants were not entirely helpful, and they did not help with the drinks, even though the food was self-service. Variety out there, meet and food served at the self-service was limited.
There was a limited number of beach chairs on the beach. The hotel services offered to the guests on the beach with limited. Entertainment programs were also limited and most of them did not follow the favorites of the guests.
This will probably be the last time that you ever stay at this property.
Commentaires de Gestion de l’hôtel
12 août 2024 par TUI BLUE Pascha Bay Management, Gestion de l’hôtel
Dear Nader,We are glad that you chose our hotel for your holiday. However, we are sorry for the issues that you are not satisfied with. Your complaints are seen by the hotel management and your complaints have been reported to all relevant departments. We will take the necessary actions. We would like to see you again in the future and do our best for your holiday.Kind Regards,Tahsin ÖZDEMİRGeneral Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
It was great for families
Commentaires de Gestion de l’hôtel
12 août 2024 par TUI BLUE Pascha Bay Management, Gestion de l’hôtel
Dear Anellys,Thank you for taking the time to share your valuable opinions and for your positive thoughts about our employees. We would be happy to welcome you as our guests again.Best regardsTahsin ÖZDEMİRGeneral Manager
par un voyageur
Great for families
Publié le 25 juill. 2024 sur HotelsBig pool and a lot of sun chairs. Good water slides for kids and the beach is fine. A lot of activities for both kids and adults. Good restaurants with tasty foodora.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Dear GuestThank you very much for your rating. we hope to see you next year..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Dear GuestThank you very much for your rating. we hope to see you next year..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
par un voyageur
Publié le 1 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Dear GuestThank you very much for your rating. we hope to see you next year..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
par un voyageur
Godt sted - men slidte værelser
Publié le 29 mai 2024 sur HotelsGodt - har været her en del gange og værelserne er ved at være slidte.
Buffeten er ikke helt så god, som den har været, meget de samme retter og de var langsomme til at fylde op…
Commentaires de Gestion de l’hôtel
31 juill. 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Thank you for your comment. We will take your comments into consideration and focus on this issue. I hope we can host you again at our hotel..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
par un voyageur
Publié le 19 mai 2024 sur Expedia
Excellent!!!
Commentaires de Gestion de l’hôtel
31 mai 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Dear GuestThank you very much for your rating. we hope to see you next year..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
par un voyageur
Publié le 10 mai 2024 sur Hotels
Lækkert familie hotel klart en andbefaling og lækkert mad, god service
Commentaires de Gestion de l’hôtel
11 mai 2024 par TUI BLUE Pascha Bay, Gestion de l’hôtel
Dear GuestThank you very much for your rating. we hope to see you next year..Best & Kınd regards Tahsin ÖzdemirGeneral Manager
