Ratings based on 233 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 28, 2024 on Wotif
Was close to restaurants. Easy book in and plenty to see in Albany
Comment from Hotel Management
Jul. 30, 2024 by Hilton Garden Inn Albany, Hotel Management
We are delighted you enjoyed your stay with us and Albany! Kind regards,
by A traveller
Posted Jul. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 30, 2024 by Hilton Garden Inn Albany, Hotel Management
Thank you for your generous review. We hope to see you again soon. Kind regards,
by A traveller
Posted Jul. 24, 2024 on Hotels
Comment from Hotel Management
Jul. 26, 2024 by Hilton Garden Inn Albany, Hotel Management
Thank you for your glowing review! We hope to see you again soon.
by A traveller
Posted Jul. 23, 2024 on Wotif
Clean and convenient but very basic. You are forced to join a Hilton membership program to get internet which is ridiculous in this day and age.
Comment from Hotel Management
Jul. 26, 2024 by Hilton Garden Inn Albany, Hotel Management
We appreciate you taking the time to send us your feedback John. We are disappointed you had trouble linking up to the Wifi. It is not a requirement to sign up to Hilton Honors to get access, we provide free standard Wifi to every guest. Next time if you are having trouble, please ask one of our friendly staff and they can assist. We hope to see you again in the future. Kind regards,
by A traveller
Posted Jul. 22, 2024 on Wotif
Overall an awesome stay, clean, quiet, and friendly helpful staff. We will definitely stay again.
Comment from Hotel Management
Jul. 23, 2024 by Hilton Garden Inn Albany, Hotel Management
Thank you for your generous review Geoff! We are delighted you enjoyed your stay. We hope to see you again in the future. Kind regards,
by A traveller from Baldivis
Posted Jul. 7, 2024 on Expedia
We always stay here when visiting Albany. It’s a great hotel. Love the bathroom and get a room overlooking the water. Great location walking distance to restaurants and cafe. Do not look anywhere else
Comment from Hotel Management
Jul. 8, 2024 by Hilton Garden Inn Albany, Hotel Management
We are delighted to hear you enjoy staying with us, and we truly appreciate your return business. We look forward to seeing you next time! Kind regards,
by A traveller
Posted Jul. 6, 2024 on Expedia
Good location and service
Comment from Hotel Management
Jul. 8, 2024 by Hilton Garden Inn Albany, Hotel Management
Thank you for your positive review! We hope to see you again in the future. Kind regards,
by A traveller
Posted Jul. 5, 2024 on Wotif
Great place to stay
Comment from Hotel Management
Jul. 8, 2024 by Hilton Garden Inn Albany, Hotel Management
We are delighted to see you enjoyed your stay! Safe travels and we hope to host you again in the future. Kind regards,
by A traveller
Posted Jul. 1, 2024 on Expedia
Great hotel good facilities. The buffet breakfast was not at the standard I was expecting for a Hilton hotel. Most food options had run out and were not replaced even though there was still one hour left for breakfast. When I asked for fruit and vegetables for the juicer I had to wait 20minutes and ask again before it was produced. I asked for more cheese to replace the cheese board and tiny 1cm cubes of cheese were brought out. Service was reluctant.
Comment from Hotel Management
Jul. 15, 2024 by Hilton Garden Inn Albany, Hotel Management
We appreciate you sending us your review. We are disappointed our breakfast buffet didn't meet your expectations. Your comments have been passed onto the relevant managers to be actioned. We hope to have the opportunity to welcome you again and improve on this experience. Kind regards,
by A traveller from East albury
Posted Jun. 28, 2024 on Expedia
After looking at the exterior of the building, I was pleasantly surprised how good it is inside
Comment from Hotel Management
Jul. 8, 2024 by Hilton Garden Inn Albany, Hotel Management
Thank you for sending us your positive review and comments. We are delighted you enjoyed your stay. Kind regards,
