Note fondée sur 923 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 août 2024 sur Expedia
Je suis loin d’être un chialeux mais j’ai été déçu! La chambre manquait vraiment d’amour! Le meuble de tv avait un morceau de latte d’ôté, la chaises était sale et il y avait des traces de saleté sur les murs. Les lits étaient propres mais il a fallu ôter deux oreillers car ils étaient tachés brun. Pour 350$ la nuit ça valait vraiment pas ce prix là! J’ai choisi cet hôtel car j’avais pris le même ce printemps à Washington et à Orlando mais ici c’était le jour et la nuit! Dommage qu’une mauvaise gestion d’établissement nuise à l’image de la chaîne comme ça! Il était pourtant bien noté! Je n’y retournerai jamais et je vais hésiter la prochaine fois à prendre un Holiday Inn.
Commentaires de Gestion de l’hôtel
27 août 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello PierickThank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We will address this information with our team to make it better. Thank you again and thank you for staying with us!
par un voyageur
Publié le 12 août 2024 sur Expedia
Tout est super
Commentaires de Gestion de l’hôtel
13 août 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Jessica Thank you so much for taking the time to give a review. We are so glad you enjoyed our prime location. We hope you will stay again very soon. As always, we thank you for choosing us.
par un voyageur
Publié le 3 août 2024 sur Expedia
J’ai pu faire un late check in sans problème. Hotel propre et confortable.
Commentaires de Gestion de l’hôtel
5 août 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Syndie Thank you so much for taking the time out to write a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello NadiegeThank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I am sorry we did not meet your expectations. Please let us know if you have any questions about planning your next stay or anything else we may be able to help with.
par un voyageur de Carignan
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Nancy Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. We want our guests to have a positive impression of our brand. Please let us know if you have any questions about planning your next stay or anything else we may be able to help with.As always, we thank you for choosing us and we hope you come back next time around.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Petite chambre de bain et rideau de douche très sale pour le reste c'était ok pour une nuit
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Serge We thank you for staying with us and are sorry to hear about your experience regarding the condition of your room. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. As always, we thank you for choosing us and we hope you come back next time around.
par un voyageur
Publié le 30 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 mai 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Genevieve Thank you so much for taking the time to give us a review. We are saddened to see that your time with us was less than satisfactory. It is our commitment to provide every guest with exemplary service and amenities. I am sorry we did not meet your expectations. If you have any questions or concerns, please contact the hotel directly. Thank you and thank for staying with us.
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Lits confortables. Personnel courtois. Choix variés pour le déjeuner
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Sarah-Muade Thank you so much for taking the time to give us a review. We feel really delighted to see that we provided you a top-notch place to stay while you were away from home.As always, we thank you for choosing us and we hope you come back next time around.
par un voyageur
Publié le 27 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello Francois Thank you so much for taking the time to give us a review. It makes us very happy to see that you had a pleasurable time with us, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
par un voyageur
Publié le 31 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Sincerely, Irma Morales Front office 5184593600, Gestion de l’hôtel
Hello JaquesThank you so much for taking the time to give us a review, as it is our commitment to provide every guest with superior accommodations and service. We hope this will prompt you to return to our hotel. Thank you again for your time and patronage. We look forward to having you back!
