Ratings based on 925 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 21, 2024
Comment from Hotel Management
Oct. 21, 2024 by Hojo Albany, Hotel Management
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.
by A traveller
Lacking
Posted Aug. 18, 2024 on HotelsWorn out hotel in much need of updating. Made to come back after coming 2 hrs early, instead of allowing me to check in because they were busy cleaning rooms. Hotel receptionist was short, not friendly and outgoing. Mant areas in need of improvement.
Comment from Hotel Management
Aug. 19, 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us.
by A traveller
Posted Aug. 17, 2024 on Expedia
Need to clean the rooms better and if you put someone in a room that doesn’t smoke make sure the room doesn’t smell like smoke.
Comment from Hotel Management
Aug. 18, 2024 by Hojo Albany, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to doeverything possible to create an enjoyable experience for each of our guests.
by A traveller
Posted Aug. 16, 2024 on Expedia
People were nice and kind. So how do you tell the people that run the hotel the toilets
Don't flush. The sinks don't drain.
But the place was ok.
No low class
Comment from Hotel Management
Aug. 16, 2024 by Hojo Albany, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Wehave taken note of your comments.
by A traveller
Posted Aug. 15, 2024 on Expedia
The room was just very dirty
Comment from Hotel Management
Aug. 16, 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided.
by A traveller
Posted Aug. 12, 2024 on Expedia
Staff was very friendly
Comment from Hotel Management
Aug. 13, 2024 by Hojo Albany, Hotel Management
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Hojo Albany, Hotel Management
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback
by A traveller
Posted Aug. 11, 2024 on Expedia
Ok overall. Did the job
Comment from Hotel Management
Aug. 12, 2024 by Hojo Albany, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
by A traveller
Posted Aug. 11, 2024 on Hotels
Comment from Hotel Management
Aug. 12, 2024 by Hojo Albany, Hotel Management
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!
by A traveller
Posted Aug. 9, 2024 on Expedia
The pictures are all a lie. This place is a disaster and has bed bugs. I literally considered just sleeping in my car, but it was so seemingly dangerous that I suffered through but I got out of there as quickly as possible.
Comment from Hotel Management
Aug. 10, 2024 by HojoAlbany, Hotel Management
I am very sorry to hear that you experienced such an unusual circumstance and inconvenienceduring your most recent stay with us. We would like you to know that guest satisfaction is of extremeimportance to us and your feedback has been forwarded to management. We truly thank you againfor sharing your feedback .
