Note fondée sur 908 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Did not like anything. But we needed a bed for the night and they had ... That's about it
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Manager, Gestion de l’hôtel
Hello Real, We appreciate your feedback and are sorry to hear your stay did not meet expectations. Guest satisfaction is important to us, and we will take your comments into consideration for future improvements. Feel free to address any further concerns with our management team directly for further assistance.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Correct pour le prix
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello yvan,We appreciate your feedback and are glad you found value in your stay with us. Your satisfaction is important to us, and we strive to offer competitive rates for our guests. Should you have any further comments or suggestions, feel free to reach out to us directly. Thank you for choosing to stay with us.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
l'hôtel était vide, ils nous ont quand même attribué la chambre à rabais,
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello Yvette,Nous regrettons d'apprendre que votre exprience n'a pas t á la hauteur de vos attentes. Votre avis est important pour nous et sera transmis á notre quipe pour examen. Nous encourageons nos clients á contacter la direction pour toute proccupation future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Excellent sejour
Commentaires de Gestion de l’hôtel
24 août 2024 par Manager, Gestion de l’hôtel
Hello Andr,We are pleased to hear that you had an excellent stay with us. Our team at the hotel works hard to provide a memorable experience for all our guests. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 5 août 2024 sur Expedia
Dirty ! The restrooms are so dirty. Also, they indicated that they are offering breakfast but they don’t. They have coffe in the lobby but that’s it. That’s not unfortunately breakfast. This experience was so horrible.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Thierry Joseph, We regret to hear about your experience and appreciate your feedback. Our team strives to uphold high cleanliness standards, and we are sorry to learn of any oversights. Additionally, we apologize if our breakfast offerings did not meet your expectations. We will address these concerns internally for improvement.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
The room was disgusting. Intense smell of cigarette, weed and pee, we even bought Febreeze to help with the smell but it was still very strong. Sheets, carpet and walls were stained by an unknown substance. Could barely walk around the bed. Couldn’t even sit properly on the toilet because the bathroom was so small. We left first thing in the morning. Horrible experience. Should have looked at the reviews sooner and not just at the 7/10 rating. Funny how every good reviews has no comments and bad ones contain paragraphs of how bad the room was…
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Manager, Gestion de l’hôtel
Hello Natasha,We're sorry to hear about your experience. Guest feedback is essential to help us improve, and we will ensure that this is shared with our team for further review. We apologize for falling short of your expectations and regret any inconvenience caused during your stay. Thank you for bringing this to our attention, and we hope you'll consider contacting our management with further details for investigation.
par un voyageur de Granby
Publié le 14 mars 2024 sur Expedia
Chambre très petite et mur refraichi
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Gilles, We value your feedback and apologize for any inconvenience caused by the room size and walls. We encourage guests to reach out to our management team directly for any further assistance. Thank you for staying with us.
par un voyageur
Publié le 2 mars 2024 sur Expedia
Très bruyant
Commentaires de Gestion de l’hôtel
3 mars 2024 par Manager, Gestion de l’hôtel
Hello Claudia,We apologize for any noise disturbances you experienced during your stay. Your feedback is valuable to us as we continually strive to improve our guests' experience. If you have any further concerns, please do not hesitate to contact our management team directly.
par un voyageur
Publié le 26 août 2023 sur Expedia
Only Fruit Loops for the breakfast. Thé bathroom was horrible (mushrooms on the floor). The bed and the pillows was’nt confortable.
Commentaires de Gestion de l’hôtel
27 août 2023 par Manager, Gestion de l’hôtel
Hello Lisa-Valerie, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.
par un voyageur
Publié le 22 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Manager, Gestion de l’hôtel
Hello Virginie, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
