Note fondée sur 393 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The bathroom door didn’t close, it was dusty and some areas were unkept
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay, including the bathroom door not closing and the cleanliness of certain areas. This feedback is invaluable as we strive to maintain high standards for our guests. We will address these matters with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
👎
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. Your insights are important to us, and we take all concerns seriously. Should you return to our property, we would appreciate any specific details about your stay so we can address these issues and improve for future guests. Thank you for sharing, and we hope you will consider giving us another chance to provide a better experience in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I wouldn't stay there
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we would like to address any specific concerns you had to improve our services. Should you ever choose to be our guest, please let our staff know what we can do to make your time here enjoyable. We appreciate your input and hope you will consider giving us another chance in the future.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Front desk woman was pleasant and friendly. Room was clean. There was NO HOT WATER !! ... breakfast had a waffle maker that only cooked half ? Not sure how that works.. AC worked and other than some wear and tear, it was good for a stay over.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for sharing your experience. We’re glad to hear that our front desk staff was pleasant and that your room was clean. However, we apologize for the lack of hot water and the issues with the waffle maker at breakfast. Your feedback is important, and we will address these concerns to improve our service. We appreciate your understanding and hope to provide an even better experience during your next stay!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The staff was nice, as usual! I enjoyed the breakfast & my room was clean & comfortable! 💜
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at the Quality Inn in Albemarle, NC. It’s wonderful to know that our staff made a positive impression on you and that you found your room clean and comfortable.We're also glad that you enjoyed the breakfast—starting the day with a good meal is always a great way to begin! Your feedback is truly appreciated, and we look forward to welcoming you back for another pleasant stay in the future.
par un voyageur
Publié le 29 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Hotel General Manager, Gestion de l’hôtel
Thank you for your feedback on the Quality Inn in Albemarle, NC. We're delighted to hear that you were satisfied with your stay and found it to be a great choice while in town. We appreciate your positive remarks and look forward to hosting you again on your next visit to Albemarle! Our team is looking forward to providing you with many more 5-star stays in the future.
par un voyageur
Publié le 25 août 2024 sur Expedia
par un voyageur
Publié le 18 août 2024 sur Expedia
Our room was loaded with black mold. It was gross!!!
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel General Manager, Gestion de l’hôtel
I am truly sorry to hear about the cleanliness concerns you encountered during your stay. This is certainly not acceptable, and we take such matters very seriously.Please be assured that we will immediately investigate and address this issue with our maintenance team to ensure a thorough and effective resolution. Your health and comfort are our top priorities, and we are committed to maintaining a clean and safe environment for all our guests.Thank you for bringing this to our attention.
