Note fondée sur 76 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Exceptionnel
Publié le 1 mai 2024 sur HotelsExtraordinaire! La chambre était splendide et l’accueil très chaleureux
Commentaires de Gestion de l’hôtel
1 juin 2024 par VS, Gestion de l’hôtel
Chère Elise,Merci infiniment pour votre merveilleuse évaluation! Nous sommes ravis de savoir que vous avez trouvé votre chambre splendide et que notre accueil chaleureux a contribué à rendre votre séjour exceptionnel. Votre satisfaction est notre plus grande récompense.Nous espérons vous accueillir à nouveau très bientôt pour une autre expérience extraordinaire à Palazzo Scotto.Bien cordialement,
par un voyageur
Publié le 22 juill. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2023 par Valerio, Gestion de l’hôtel
Dear Scarlett,First of all, I would like to thank you for taking the time to leave a 5-star review on Expedia regarding your experience at Palazzo Scotto. We are thrilled to hear that you had an enjoyable stay.Our goal is to provide an exceptional and memorable experience to all our guests, and we're very happy to know we were able to achieve this goal during your visit.Your positive review will be shared with the entire team as an encouragement to continue our commitment in providing high-quality services.We look forward to welcoming you back to Palazzo Scotto in the near future.Thank you again for your review.Best Regards,
par un voyageur
Formidable !
Publié le 13 juin 2022 sur HotelsSuperbe nuit royale tout confort avec un petit dejeuner gastronomique et Valerio a ete formidable, aidant et extrêmement gentil. Un grand merci pour ce super séjour en plein coeur de la ville a pied et des Pouilles.
Commentaires de Gestion de l’hôtel
24 juin 2022 par Valerio , Gestion de l’hôtel
Merci Beaucoup pour votre commentaire!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Alessia , Gestion de l’hôtel
Dear Diana,Thank you so much for your wonderful review and for giving us a 5 out of 5! We are truly delighted to hear that you enjoyed your experience at Palazzo Scotto.We look forward to welcoming you back in the future for another unforgettable stay.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Alessia, Gestion de l’hôtel
Dear Teresa,Thank you for your kind review and for giving us a 4 out of 5! We are glad to hear that you enjoyed your stay at Palazzo Scotto. Your feedback is important to us, and we hope to have the pleasure of welcoming you back in the future.
par un voyageur de Watsonville
Publié le 10 juill. 2024 sur Expedia
The staff is amazing. Very helpful and friendly. They went out of their way to help. This is the place to stay to see the town.
Commentaires de Gestion de l’hôtel
22 août 2024 par Alessia, Gestion de l’hôtel
Dear David,Wow, thank you for the amazing 5-star review! We’re over the moon to hear that our team made such a positive impact on your stay. It was an absolute pleasure to go the extra mile for you, and we’re thrilled you enjoyed exploring the town from our little corner of paradise.We can’t wait to welcome you back for another fantastic experience!
par un voyageur
Publié le 11 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 juin 2024 par VS, Gestion de l’hôtel
Dear Gerhard,Thank you very much for taking the time to review your stay with us. We appreciate your feedback and are delighted to hear that you had a positive experience at Palazzo Scotto.If there are any specific aspects you think we could improve to make your next stay even better, please do not hesitate to let us know. We are always striving to enhance our guests' experience.We hope to welcome you back soon!
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2024 par VS, Gestion de l’hôtel
Dear Mehmet Seyda,Thank you for sharing your feedback with us on Hotels.com. We are pleased you chose Palazzo Scotto for your stay and grateful for your rating of 8 out of 10. We are always striving for excellence and would love to learn more about how we can enhance your experience to make it truly exceptional. If there are specific aspects of your stay that could be improved, please do let us know. Your insights are invaluable to us as we continue to refine our services. We hope to have the pleasure of hosting you again and achieving a perfect score on your next visit.Warmest regards,Palazzo Scotto
par un voyageur de Santo Domingo
Publié le 25 oct. 2023 sur Expedia
Excelente atención y lugar
Commentaires de Gestion de l’hôtel
25 oct. 2023 par VS, Gestion de l’hôtel
Respuesta a la reseña:¡Hola Mario!Muchas gracias por su comentario y por otorgarnos una puntuación perfecta. Nos alegra saber que encontró excelente nuestra atención y el lugar. Es siempre nuestro objetivo ofrecer la mejor experiencia a nuestros huéspedes.Esperamos tener el placer de recibirlo nuevamente en el futuro.Saludos cordiales,
par un voyageur
Publié le 17 oct. 2023 sur Expedia
The staff were very friendly and helpful! Location is ideal. Room was charming albeit a bit low in height (we’re tall). Garden area and breakfast were excellent. Would stay here again!
Commentaires de Gestion de l’hôtel
18 oct. 2023 par V, Gestion de l’hôtel
Dear Kim,Thank you for choosing to stay at Palazzo Scotto and for sharing your feedback with us. We're delighted to hear that you had a positive experience during your visit.It's great to know that you found our staff to be friendly and helpful. We take pride in providing excellent service to our guests. We're also pleased that you enjoyed our charming trullo room, although we understand that the height may have been a bit low for taller guests.Our garden area and breakfast service are designed to provide a delightful experience, and we're glad to hear that you found them excellent.We would be honored to welcome you back to Palazzo Scotto in the future. If you ever plan to return or if you have any questions or special requests, please feel free to reach out to us.Warm regards,
