Avis NEW! Ranch-Style Home ~ 5 Mi to Big Boulder Mtn!

From the owner: ''Thank you, Amanda, for choosing our home for your stay with your group of friends. We’re glad we could assist you, especially when one of your friends accidentally locked herself out of the house. We appreciate your patience as we worked through this together! Thanks again, and we look forward to welcoming you all back soon!''

Thank you, Amy, for your feedback and for sharing your experience with us.We sincerely apologize for the inconvenience you faced during your stay,especially with the living room A/C not cooling enough during such a hotweekend. We understand how frustrating it must have been for you and yourfamily.We acted promptly as soon as you notified us of the matter and secured aservice provider to work on the unit, which was functioning but simplywasn't cooling enough for your comfort. We were glad to get it checked andresolved with added coolant.We were pleased that all other four A/C units in the house maintainedexcellent working conditions for your comfort while we worked on the oneunit. Thank you for your patience.As for the policy on outside shoes, we will ensure that this information isclearly communicated to all future guests to avoid any confusion. We areconscious of maintaining a clean home for our family and all guests, and wekeep our rugs and floors free of germs. We are aware of how unhygienicoutdoor shoes can be, especially as we have a young baby who crawls on thecarpeted areas. Thank you for understanding.Regarding home security, which we stated in our rental description of thehouse, we assure 100% privacy to our guests. The outside cameras have aprivacy block and do not record video or audio of common outdoor meetingareas. The cameras are only active on non-rental days for theft protection,similar to all homes nowadays.Thank you again for your feedback. My family and I will ensure that wecommunicate all the above in our rental description for the comfort of ourfuture guests. We appreciate maintaining open communication to help resolveany concerns or needs of our guests.

From the owner: "Chad, we are truly delighted you had such a lovely time at our home! Having such wonderful guests like yourself stay at our place was a pleasure. Thanks a bunch and please visit again soon!"

From the owner: "Thank you so much Laurie for staying at our house with your sisters! We are super happy you all enjoyed your time and totally relaxed in the tranquility and serenity of our home. Please visit again soon! "

From Guest: Pleasant

From the Owner: "Hi Shawna, we're so happy that you and your friends truly enjoyed your time at our house. We look forward to you all visiting again soon!"

Hi Patricia, thank you for taking the time to leave your review. The homeowner has asked us to pass along the following message: "Patricia, it was such a great pleasure connecting with you and your family. We're beyond happy that you and your family enjoyed your stay at our home for Thanksgiving. Looking forward to your visit again! - Yesi"

Hello Mark, thank you for sharing your experience. The owner wanted to share the following: My family's goal is to assure that all of our guests have a great experience while staying at our place. We appreciate your feedback and will look into the matter with our cleaning team.