Note fondée sur 936 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024
Comfortable, Great & great place to spend the night
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Zuhdi,Thank you for leaving us a positive rating. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 3 août 2024 sur Expedia
Thanks
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Hi Jose,Thank you too for leaving us a positive rating. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.
par un voyageur
Comfortable and affordable
Publié le 2 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Hi Rebecca,Thank you for leaving us a positive rating. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.
par un voyageur
Ok hotel
Publié le 1 août 2024 sur HotelsWhen we checked in the people in front of us were complaining about the dirty room. We opened the door and the first thing I noticed was the chair was dirty with gum stuck on it. The floor was stained. The top blanket had long hairs all over it so I asked the maid to change it. The sheets and blankets smelled good like bleach. We checked for bugs and the mattress looked brand new but one of the beds had a big blood stain on the side and the wall had some blood on it. But the people working there were very polite.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Thank you for sharing your experience with us. I’m very sorry to hear about the cleanliness issues you encountered during your stay. It’s disappointing to learn that the room was not up to the standard you expected, especially with the dirty chair, stained floor, and the unsettling presence of blood stains. This is certainly not the experience we want our guests to have, and I sincerely apologize for the discomfort it caused.I'm glad to hear that the linens were fresh and that you found our staff to be polite and accommodating. However, the issues you encountered are unacceptable, and I’ve already shared your feedback with our housekeeping team to ensure these problems are addressed immediately.We appreciate your understanding and your kind words about our team, and I hope you’ll consider giving us another chance to provide you with a much better experience in the future. If there’s anything more we can do, or if you’d like to discuss your stay further, please don’t hesitate to reach out to us directly.Thank you again for your valuable feedback.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
It was ok, the guy behind the service desk was not friendly at all and didn’t really care to tell us anything about the hotel or our stay. The room smelled funky, the alarm clock was going out of wack and one of the bedside lamps didn’t work.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Maria,Thank you for sharing your feedback with us. I’m sorry to hear about your disappointing experience with the service and the room. We aim to provide a warm and welcoming environment for all our guests, and it’s clear that we missed the mark during your stay. I apologize for the lack of friendliness and helpfulness you encountered at the service desk.The issues you mentioned with the room—particularly the unpleasant smell, malfunctioning alarm clock, and broken bedside lamp—are unacceptable, and I apologize for the inconvenience they caused. I have shared your feedback with our maintenance and housekeeping teams to ensure these issues are promptly addressed.We value your feedback as it helps us improve, and I hope you might consider giving us another chance in the future. If there’s anything further we can do to make this right, please don’t hesitate to reach out to us directly.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Good place for the price
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Hi! Thank you for leaving us a positive rating. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
We had an experience of staying in this hotel. The impressions were terrible. Here's why:
Old and smelly furniture, dirty floors and bedspread with old stains. The toilet was dirty! Cockroaches were running around, the air conditioner was dirty. The hole in the door was sealed with a bloody napkin.
For breakfast, you'll only have waffles and cereal with milk.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Egor,Thank you for taking the time to share your experience, though I’m deeply sorry to hear about the numerous issues you encountered during your stay. The conditions you described, including the old and smelly furniture, dirty floors and bedspread, the presence of cockroaches, and the shocking discovery of a bloody napkin, are completely unacceptable. I can’t express enough how sorry I am that you had to endure this.Please know that this does not reflect the standards we strive to maintain. Your feedback has been shared with our management and housekeeping teams, and we are taking immediate action to address these issues. We are also reviewing our breakfast offerings to ensure that we provide a more satisfying and varied selection.I understand how this experience would leave a terrible impression, and I want to assure you that we are committed to making the necessary improvements. If you’re open to it, I would appreciate the opportunity to discuss this further and see how we can make amends for your disappointing stay. Please don’t hesitate to reach out to me directly.Thank you again for bringing these matters to our attention. Your feedback is crucial in helping us improve, and I hope we can regain your trust in the future.
par un voyageur
Only good for a night
Publié le 24 juill. 2024 sur HotelsAverage room if you're looking to just stay for the night. The room lacked outlets. Bathroom faucets were broken. The mattresses need to be replaced because they just sink in. I'll definitely be staying elsewhere next time.
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear George,Thank you for taking the time to share your feedback. I'm sorry to hear that your stay was less than satisfactory due to the issues you encountered with the room. The lack of outlets, broken bathroom faucets, and worn-out mattresses are all concerns that we take very seriously, and I apologize for the inconvenience these caused.Your comments have been shared with our maintenance team so that these issues can be addressed promptly. We understand your decision to stay elsewhere next time, but we hope you might give us another chance in the future to provide you with a better experience.Thank you again for your feedback, and safe travels wherever your next destination may be.
par un voyageur
Publié le 20 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Hi Tammy,Thank you for leaving us a positive rating. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Troy,Thank you for recently staying with us at Days Inn. Your feedback is important to us and we sincerely apologize for not meeting your expectations. We goal to continuously improve our services and facilities and provide you with the convenience and relaxation you deserve. We hope that you will still give us the opportunity to welcome you back and better serve you in the future.
