Note fondée sur 914 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Déçu.
Publié le 3 mai 2023 sur HotelsLa chambre est bruyante, le lit double fait a peine 140 cm, la chasse du wc coule et les tuyauteries font un bruit de siflerie aa repetition toute le 3 minutes c est très difficile de dormir. La salle de bain est vétuste, la peinture du plafond s écaille et la baignoire est sale et usée. La chambre ne ressemble pas du tout aux photos du site. Je suis très déçue.
par un voyageur
Publié le 28 août 2024 sur Expedia
It was satisfactory. The front desk person was very friendly. The property is a bit old. It needd tp be serioisly updated.
Commentaires de Gestion de l’hôtel
28 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. Your enjoyment of your time at Days Inn and Suites North is our greatest reward, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 27 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Erica A., Gestion de l’hôtel
We appreciate you taking the time to share your feedback. The cleanliness of our hotel is a top priority, and we apologize for not meeting your expectations. We've addressed the issue with our cleaning staff and have scheduled additional training to ensure our standards are consistently upheld. We truly do apologize about your stay.
par un voyageur
Publié le 26 août 2024 sur Expedia
Dated property, but my room was Clean & a good value. Convenient location to restaurants & easy access to Interstate 25. My only Complaint is the $300.00 Room Deposit. That the Nighly Rate is nearly $$400.00 on my Debit Card. No reason excuses this Excessive Fee....Regardless of my home origination location.
Commentaires de Gestion de l’hôtel
26 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. In regard to the deposit, it is stated on all of our websites that we do charge a damage deposit for incidentals. I did verify that your deposit was released upon check out, however, the average it normally takes is 3 to 5 business days to see back into your account. We have, in some cases, seen the deposit take up to 7 to 10 business days to go back into some accounts. We do apologize for any inconvenience you may have experienced.
par un voyageur
Publié le 26 août 2024 sur Expedia
It was very clean and we had a comfortable overnight stay. Worth the money for sure!
Commentaires de Gestion de l’hôtel
26 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. Your enjoyment of your time at Days Inn and Suites North is our greatest reward, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Me and my husband really enjoyed being there.
Commentaires de Gestion de l’hôtel
23 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. Your enjoyment of your time at Days Inn and Suites North is our greatest reward, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
I booked a smoking room, but there was no ashtray. The sink leaked badly if turned on too fast. The tub was disgusting. The floors were very dirty. There was no ice machine. I should have known I was in a sketchy area when confronted with a sign at check-in that said labor shortages meant rooms would not be cleaned. I strongly advise avoiding this place.
Commentaires de Gestion de l’hôtel
19 août 2024 par Erica, Gestion de l’hôtel
We regret to learn about your unsatisfactory experience with us. Customer feedback is of utmost importance, and we are diligently working to prevent such occurrences in the future. We extend our deepest apologies for any inconvenience caused. I have notified maintenance about the sink. We do understand about the tub we are currently in the process of fixing all of our tubs on the property. Also, I'm sorry you were not informed but we have officially been made a non-smoking property so that is why there was no ash tray in the room. The ice machine is on ground floor right off the elevator. We are sorry you felt this was an unsafe area, but I would like to let you know this is actually the safest part of town. Again, we do apologize we did not meet your expectations.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. Your enjoyment of your time at Days Inn and Suites North is our greatest reward, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Erica A., Gestion de l’hôtel
Thank you for your generous review of your recent stay with us. We are overjoyed to hear that your experience was exceptional. Delivering superior customer service is our top priority, and it's gratifying to know we exceeded your expectations. Your enjoyment of your time at Days Inn and Suites North is our greatest reward, and we look forward to welcoming you back in the future.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Erica A., Gestion de l’hôtel
We regret to learn about your unsatisfactory experience with us. Customer feedback is of utmost importance, and we are diligently working to prevent such occurrences in the future. We extend our deepest apologies for any inconvenience caused. We are eager to hear more about your experience. Please feel free to contact Dani or Erica at your convenience. We would like to hear more about your stay we never want anyone to leave here unhappy. We appreciate your time.
