Note fondée sur 826 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
100 % des clients le recommandent
3,4 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 15 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2023 par Cesar, Gestion de l’hôtel
Dear Catherine, We are sorry we failed to meet your expectations and hope you will accept our apologies for what transpired. Although we know this stay did not meet your expectations, we hope you will allow us another opportunity to host you again and make it up to you. Sincerely, Hotel Management
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 24 oct. 2022 sur Expedia
1 sur 5
par un voyageur

Publié le 23 juill. 2022 sur Hotels
un accueil inexistant voire indifférent.
Commentaires de Gestion de l’hôtel
24 juill. 2022 par Hotel Management, Gestion de l’hôtel
Dear Jean, thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here. We hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit. Sincerely, Hotel Management
3 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Aldo, Thank you for taking the time to tell us about your visit. We are happy your overall experience was pleasant. However, we are sorry if there were any issues that kept your visit from being perfect. We value hearing from our guests, as this lets us better improve our guest experience. We hope we will have the pleasure of welcoming you again when your travels bring you this way. Sincerely, Hotel Management
5 sur 5
par un voyageur

Publié le 28 sept. 2024 sur Hotels
Amazing views! Amazing staff! Just a great stay all around 🎉
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Ava, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Lenora, Thank you again for selecting Extended Stay America and letting us know how we are doing. We appreciate you taking the time to inform us of your stay and that you appreciated our service. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Lenora, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
5 sur 5
par un voyageur

Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Jeison, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
5 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Joe, Gestion de l’hôtel
Dear Deborah, Thank you for selecting Extended Stay America for your recent visit to Albuquerque. Our team was so pleased to learn you enjoyed your stay and our service was friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
3 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
The bed was very hard, the room could have been cleaned better. However the guy who checked me in talked way to fast and just tried to get me out of there he acted like I was a problem
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Kylie, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you deserve in the future.Sincerely,Hotel Management