Note fondée sur 903 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Shalimar
Publié le 30 déc. 2024
Commentaires de Gestion de l’hôtel
4 janv. 2025 par Shelli, Gestion de l’hôtel
I appreciate your taking the time to complete this survey. I am however dissapponted that you did not leave any comments. We are not able to repair or make changes if we do not know what we did or did not do. If you have any feed back on what we could do to improve, please let us know.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
Thank you for taking the time to complete this survey. We appreciate it.
par un voyageur
Publié le 13 oct. 2024 sur Hotels
Kind employees.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
Thank you for letting us know about our "kind" employees. I know they pay special attention to our guests and will love hearing this.
par un voyageur
Great property
Publié le 7 oct. 2024 sur HotelsFriendly and helpful staff. Rooms and property were clean. Breakfast was great. Area around it was ok.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
We appreciate your comments and hope to see you again soon.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
Thank you for taking time to complete this survey. We appreciate it.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
There's outside of the hotel fence was littered with trash and homeless kids and people.
If I wasn't a firearm Carrier I would never walk outside the hotel fence line
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
I apologize for the area of the hotel. Albuquerque is another city that is being hit with homeless, however our hotel is very clean, comfortable and we do our best to make our guests feel comfortable.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
There was a lot of homeless in the area,
The hotel was secured?
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
We are aware of the homeless in the area. We are currently working with our local authorities and shelters to help with the issue. Unfortunately, Albuquerque is another city that is having issues with this. We do make sure our hotel is safe and secure, clean and our team is great.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Hotel was great-staff and cleanliness. Surrounding are within several blocks was sketchy.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Shelli, Gestion de l’hôtel
Thank you for filling out this survey. We definitely appreciate it. We are aware of the homeless in the area and are working with the police and local shelters to help them. Thank you for noticing the cleanliness and especially our team.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Pulled on the streetcto a dozen homeless people. Several cops hot rodding up and down the street with inder covers. 3 hotels in that cul de sac were definitely not for sleeping. The employees were dressed for bed. Not professional. The main door to our room had a huge gap. Code violation. 6 hrs to sleep or id have left
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Shelli, Gestion de l’hôtel
I apologize for the issues you encountered during your stay. I am new to this property and have noticed some of the issues you mentioned. I know the homeless issues are bad throughout the entire city. I am also in the process of supplying uniforms to the entire team. This is another project that can't be completed overnight yet it is in the works.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
I did not like that the window drapes did not work. Hallways were very dated. The vicinity parking area and dog facilities were very poor.
Commentaires de Gestion de l’hôtel
26 oct. 2024 par Shelli, Gestion de l’hôtel
Thank you for completing this survey. I definitely appreciate them. I hope you did notice that unfortunately there is not a lot of area we are able to designate for a pet area but we definitely do our best.
