Ratings based on 418 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 14, 2024
Comment from Hotel Management
Oct. 15, 2024 by Stephani, Hotel Management
Abraham, thank you for the awesome 5/5 rating! We appreciate you choosing to stay with us and hope to welcome you back in the future! Thank you and safe travels!
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Thank you, Lynn, for taking the time to leave us a review! We are very happy to hear you had a good stay with us! It was our pleasure to serve you! We hope to see you again soon! Safe travels!
by A traveller
Not the best place to stay.
Posted Aug. 23, 2024 on HotelsThe hotel was dated and in need of replacement of multiple items, for example tub and sink chipped, draperies not attached completely, carpet had snags and pulls. Breakfast did not offer gluten free options and decaf coffee.
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Suz-Anne, thank you for the valuable feedback. As the new management company to the property, we are very excited for our upcoming full renovation! We are confident the renovation will bring a new and unique experience for all of our guests to enjoy! We hope you return to see the finished results!
by A traveller
Was okay
Posted Aug. 22, 2024 on HotelsWas great
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Jermaine, thank you for taking the time to leave us a review. We are happy to hear you had a good stay! It was our pleasure to serve you! We hope to see you again soon! Safe travels!
by A traveller
Posted Aug. 22, 2024 on Expedia
We checked out a day early because the standards were very disappointing. I had to find another place to stay. I was wondering if there is any possible refund for that one night. I asked hotel and they said I would have to contact Expedia. Haven't been able to find a link to contact Expedia?
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Christopher, thank you for taking the time to leave us a review. Here at Hotel 505 we continuously strive to meet and exceed every guest's expectations. We are sorry we fell short with you. We would love the opportunity to better serve you in the future. Thank you and have a great day!
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Curtis, thank you for taking the time to leave us a review! We are thrilled we made such an impression on you to earn a perfect 10/10 rating! It was our pleasure to have you! We look forward to welcoming you back in the future!
by A traveller
Posted Aug. 21, 2024 on Expedia
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Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Thank you, Adrian, for the 5/5 rating! We appreciate you taking the time to leave us such a great score and can't wait to welcome you back in the future! It was our pleasure to have you. Thank you again, safe travels!
by A traveller
Posted Aug. 20, 2024 on Hotels
I have stayed here several times and always find my stay comfortable and the staff very friendly and helpful.
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Rachel, thank you for the 10/10 review! And thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement! We look forward to welcoming you back for your next 10/10 stay! Thank you!
by A traveller
Family road trip
Posted Aug. 20, 2024 on Hotels1 night stop over that was excellent
Comment from Hotel Management
Aug. 24, 2024 by Jaime C., General Manager, Hotel Management
Shahnizad, thank you for the awesome 10/10 review! We are ecstatic we could provide a perfect stay for you and your family! We very much appreciate you choosing to stay with us and hope to welcome you and your family back in the future! Safe travels!
by A traveller
Not so good
Posted Aug. 20, 2024 on HotelsHotel is old, several stains in tub, sink drain inoperable, old single pane windows. But price was right.
Comment from Hotel Management
Sep. 6, 2024 by Jaime C., General Manager, Hotel Management
Hello! , Thank you for taking the time to give us some valuable feedback! We can agree with you, there are some upgrades and changes to be made with this property. As the new management company to this building, we are very excited for the upcoming full renovation we are about to undergo! We are confident the renovation will bring a new and beautiful building for all of our guests to enjoy! We hope you return to see the finished results! Thank you for staying with us!
