Note fondée sur 840 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024 sur Hotels
Lit confortable . Chambre propre .parquet .rue calme . Climatiseur vieillissant faisant peu de froid . Pas de pression dans la douche .
Commentaires de Gestion de l’hôtel
13 juin 2024 par Manager, Gestion de l’hôtel
Hello Françoise,We appreciate your positive feedback on our comfortable bed and clean room. We are glad you found the street quiet and enjoyed the hardwood floors. Your comments regarding the air conditioner and water pressure will be shared with our team for review. Thank you for bringing these to our attention.
par un voyageur
Publié le 20 mai 2024 sur Expedia
Très bon
Commentaires de Gestion de l’hôtel
21 mai 2024 par DB, Gestion de l’hôtel
Hello Yannie. We are delighted to hear that you had an extraordinary experience during your stay with us in Albuquerque! We appreciate your kind words and are thrilled to be your preferred choice for future visits.
par un voyageur
Publié le 5 déc. 2024
Staff is always friendly and helpfull.
Commentaires de Gestion de l’hôtel
7 déc. 2024 par Manager, Gestion de l’hôtel
Hello Michael,We are delighted to hear that you found our staff to be friendly and helpful during your stay. Our team takes great pride in providing excellent customer service. Thank you for sharing your positive feedback with us!
par un voyageur de Chicago
Publié le 27 oct. 2024
The room was comfortable and clean. There was no way to avoid spilling water from the shower onto the washroom floor. The dumpster east of the building was overflowing most of my visit.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par DB, Gestion de l’hôtel
Hello Andrew, Thank you for sharing your experience with us. We appreciate your feedback on both positive and negative aspects of your stay. Rest assured that we have taken note of your comments and will address them with the relevant departments for improvement. We hope to have the opportunity to better serve you in the future.
par un voyageur de Chicago
Publié le 27 oct. 2024
The room was comfortable and clean, and the staff were friendly and helpful. The shower was poorly designed: the threshold was so shallow that there was no way to avoid leaving a lot of water on the bathroom floor. I managed to wipe up the floor with the cloth bath mat, but that oughtn’t be necessary. The dumpster east of the building was overflowing most of the days I was there.
Commentaires de Gestion de l’hôtel
28 oct. 2024 par DB, Gestion de l’hôtel
Hello Andrew, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
par un voyageur
Publié le 11 oct. 2024
Rooms were nicely renovated, staff helpful, breakfast had a lot of options.
Commentaires de Gestion de l’hôtel
12 oct. 2024 par DB, Gestion de l’hôtel
Hello David, We are delighted to hear that you had an extraordinary experience during your stay with us in Albuquerque! It's wonderful to know that our staff, amenities, and location met your expectations. We appreciate your kind words and are thrilled to be your preferred choice for future visits.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Scott,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Our room was clean and comfortable, the hallway carpets need to be replaced they look old. The staff was friendly and nice and we enjoyed the breakfast
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Manager, Gestion de l’hôtel
Hello Lee Anne, Thank you for your feedback. We're pleased to hear you enjoyed the comfort of your room and found our staff friendly. We'll share your comments about the hallway carpets with the appropriate team for their consideration. We hope to welcome you back for another enjoyable stay.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Conveniently near the airport. Check-in and parking was easy. Recommended.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Manager, Gestion de l’hôtel
Hello Rachelle,We are delighted to hear that you found our location convenient and had a smooth check-in experience with easy parking. Thank you for recommending our hotel. If you have any further feedback or if we can assist with anything, please don't hesitate to reach out.
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Manager, Gestion de l’hôtel
Hello Mary,We're glad to hear you had a positive experience during your stay with us! Should you have any further feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon!
