Note fondée sur 424 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2023 par Manager, Gestion de l’hôtel
Hello Elisabeth,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide exceptional service to all our guests and regret that we fell short in meeting your expectations. We take your concerns seriously and will review them with our team to improve our service. Thank you for bringing this to our attention and giving us the opportunity to address it.
par un voyageur
Publié le 8 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
11 août 2023 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
par un voyageur
Publié le 12 juill. 2023 sur Expedia
Hotel situé près de l'autoroute dans un quartier assez triste, voiture indispensable, plus un motel qu'un hotel.
Mais chambre propre et assez spacieuse
Commentaires de Gestion de l’hôtel
13 juill. 2023 par Manager, Gestion de l’hôtel
Hello Jean-Luc, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
par un voyageur
Agréable
Publié le 2 déc. 2019 sur HotelsTrès agréable, service impeccable. Peu être juste un peu en dehors de la ville, mais en 10 minutes de marche c’est réglé ! Et au moins on évite les bruits des fêtards la nuit 😀
Commentaires de Gestion de l’hôtel
3 déc. 2019 par Manager, Gestion de l’hôtel
Thank you for your valuable opinion regarding our service. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
par un voyageur
Publié le 12 juin 2019 sur Expedia
Piscine sale : traces marrons sur les parois et saletés à la surface. Dommage par 34 degrés.
Sinon la chambre était propre mais sentait la cigarette alors que c’était une chambre non smoking...
Commentaires de Gestion de l’hôtel
12 juin 2019 par Manager, Gestion de l’hôtel
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to improve our service and hospitality.
par un voyageur
Publié le 29 oct. 2018 sur Expedia
Pas trop mal situé par rapport au centre ville. État moyen mais propre quand même. Petit déjeuner très simple.
Commentaires de Gestion de l’hôtel
30 oct. 2018 par Manager, Gestion de l’hôtel
We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our hotel. We hope to see you again to deliver you with a 5 star experience.
par un voyageur
Publié le 15 oct. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
16 oct. 2018 par Manager, Gestion de l’hôtel
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
par nicolas
Publié le 25 juill. 2017 sur Hotels
par un voyageur
Publié le 1 juill. 2014 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2014 par Manager, Gestion de l’hôtel
Thank you for taking the time to rate your stay with us. We are delighted that you had a pleasant experience. We hope that you will visit us again soon, so we may be given a chance to provide you with a superb experience.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
I booked this motel because it offered a free breakfast and coffee service. There are no coffee pots in the rooms. I found it very odd that they keep all the lobby doors locked until after 7am. No Breakfast, not even coffee is available until 8am. I was turned away from the manager (a Middle Eastern Gentleman) who yelled at me through the glass when I asked for coffee. He told me walk 3 blocks to a convenient store. Seriously? I have no words to show my disappointment with this manager, or actually I heard later he is the owner. I work from the room at 5am, and had to wait until after 8am to get a single cup of coffee. It was awful. Even worse was his dismissal of a simple accomodation of making some coffee before 8am. Most every motel I've ever stayed at has breakfast or at least coffee available by 5am, if not around the clock. Don't stay here. Oh, and the pool was nasty.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Manager, Gestion de l’hôtel
Hello James, We apologize for any inconvenience you faced regarding the breakfast service and coffee availability. We understand the importance of a good start to the day. Your feedback regarding the pool maintenance will be shared with our team for further review. We appreciate you bringing this to our attention, and we hope your future stays better align with your expectations.
