Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
staff are very friendly and helpful
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Abbie, Gestion de l’hôtel
Thank you for your wonderful feedback! We're so glad to hear that our staff made your visit enjoyable. They strive to provide friendly and helpful service, and it's great to know their efforts made a positive impact. We hope to see you again soon!
par un voyageur
Publié le 1 oct. 2024 sur Wotif
No hot water early morning
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Abbie, Gestion de l’hôtel
Hi Bob,We're sorry to hear that you experienced issues with hot water during your stay. Your comfort is important to us, and we appreciate you bringing this to our attention. We'll investigate the issue to ensure it gets resolved. Thank you for your understanding!
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Property is nice and clean, staff are very helpful and friendly
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Northside Hotel, Gestion de l’hôtel
Hi Scott,Thank you for your feedback! We’re glad you found our property clean and our staff helpful and friendly.We look forward to welcoming you back soon!
par un voyageur
No water
Publié le 12 juill. 2024 sur HotelsTerrible. Renovations in progress and over night stay was good until morning. Went to have shower and no water. Couldn’t use toilet as no water. Couldn’t brush teeth or clean up as no water. We should have been given notice that water supply was to be effected.
par un voyageur
Publié le 24 juin 2024 sur Wotif
The staff are lovely but we were told the incorrect room number and the heater was broken. Not great when its.-1degrees
Commentaires de Gestion de l’hôtel
26 juin 2024 par Nate, Gestion de l’hôtel
Hello Erin, We apologise for this error and ask if you can call the venue and ask to speak to our General Manager. Look forward to hearing from you soon.
par un voyageur de Myrtleford
Publié le 19 mai 2024 sur Expedia
Inconvenience for parking at the moment because of construction going on otherwise petty good
Commentaires de Gestion de l’hôtel
26 juin 2024 par Nate, Gestion de l’hôtel
Hello Gae, Our venue renovations are almost complete, we invite you back next you're in the area.
par un voyageur
Publié le 1 mai 2024 sur Expedia
No hot water for the shower and construction started at 7am. Also hard to find.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Nathaniel, Gestion de l’hôtel
Hey Cassie, pleasure speaking on the phone earlier, once again thank you for the feedback, we'll get to work to improve for guests in the future. Don't hesitate to book again if you're ever in the area, we would welcome your stay.
par un voyageur
Under Renovation!
Publié le 14 avr. 2024 sur HotelsArrived to find motel area fences off and at the beginning of renovation. Kitchen closed too. Tiny rooms with toulet and shower room open directly onto the living space
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Nathaniel, Gestion de l’hôtel
Hello Fiona, We're currently in the middle of a major renovation to update our venue: we apologise your stay with us wasn't a satisfactory one because of this. Please reach out to myself at Nathaniel@northsidehotel.com.au to discuss further.
par un voyageur
Publié le 21 mars 2024 sur Expedia
I had requested a room on the ground floor as I cannot climb stairs and when I arrived they had booked a room on the first floor and there were no others available. The manager rang around to try and get me a room elsewhere and the only one available in Albury was double the price of the room I had booked in the Hotel Northside. I believe they should have paid half the bill of the alternate accommodation.
par un voyageur de Melbourne
Publié le 25 févr. 2024 sur Expedia
Great atmosphere.
