Note fondée sur 178 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 juin 2024 sur Expedia
A hotel where you can simply relax. Good facilities (gym, spa, board games room & outdoor lawn games available. Cater well for food allergies. Great location. Lovely walks.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Stephen, Gestion de l’hôtel
Thank you Suzanne
par un voyageur
Will definitely go back - stunning
Publié le 2 juin 2024 sur HotelsWhat a beautiful, beautiful hotel - in every sense. They have done a great job of keeping all the original features but it still feels clean and in great condition. Great service, fab food. Its just so lovely in every way - I recommend you see it for yourself!
Commentaires de Gestion de l’hôtel
3 juin 2024 par Stephen, Gestion de l’hôtel
Dear ClaireThank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor
par un voyageur
Publié le 2 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 juin 2024 par Stephen, Gestion de l’hôtel
Thank you Alexander
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juin 2024 par Stephen, Gestion de l’hôtel
Dear JovanaThank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor
par un voyageur
Nice hotel & good Sunday lunch !
Publié le 22 mai 2024 sur HotelsHotel lovely and staff good and friendly.
Our room which i upgraded to was looking a bit tired, lovely big room. But wallpaper coming away near headboard bed & marks on wall. Bathroom flooring tiles grout black in places. Breakfast on first morning chaotic ! 2nd morning much improved, although buffet style. Food at other times was superb.
Commentaires de Gestion de l’hôtel
23 mai 2024 par Stephen, Gestion de l’hôtel
Dear GuestsThank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor
par un voyageur
Publié le 20 mai 2024 sur Expedia
Beautiful historic building with an abundance of character and charm. Looked a little tired in parts. We stayed in a feature room with four poster bed. We arrived later than planned at 23:20, although we had made the staff aware of this at the time of booking and on the day of arrival - whilst being shown to the room, my husband asked the barman (we had to pass the bar on route to the bedroom) if he could order a drink and the barman informed him that the bar had just closed! The bathroom was spacious although there were cobwebs around the window furnishings. It can happen in and old property, however, we also found a suit carrier in the wardrobe which had been left by a previous guest. There is a lot to like about the hotel and the lovely setting, however, the breakfast really does let this hotel down. The overall standard of catering was inadequate. The hot food wasn't hot and looked unappealing. Sadly, we failed to enjoy the 'dining indulgence' the hotel claims to offer. Little details such as pepper pots were nowhere to be seen. When we asked for pepper, the pot brought to us was empty. We then had to take this to the server and ask for another one. Odd cups that didn't match! General attention to detail, lack of visible leadership and disappointing breakfast - we brought this to the attention of the Reception staff upon check-out and then followed up with an email complaint and telephone call....no response to date, hence this review.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Stephen, Gestion de l’hôtel
Dear ElaineThank you for this very constructive feedback which is gratefully received but very sorry you had need to share it with me, rest assured action will be taken as a result of all your findings - I am so sorry!Sincere apologies again for the issues that arose,Kindest Regards,Stephen and all the team at Billesley Mano
par un voyageur
Publié le 11 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 mai 2024 par Stephen, Gestion de l’hôtel
Dear Arup,Thank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor
par un voyageur
Beautiful hotel
Publié le 6 mai 2024 sur HotelsBeautiful hotel, great breakfast. Only small issue, it took an awfully long time to get served in the bar!
I stayed in the barn, room was large and had a wonderful shower
Commentaires de Gestion de l’hôtel
7 mai 2024 par Stephen, Gestion de l’hôtel
Thank you Marian
par un voyageur
Publié le 30 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2024 par Stephen, Gestion de l’hôtel
Thank you Daniel
par un voyageur
Publié le 28 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Stephen, Gestion de l’hôtel
Dear CrisThank you for submitting this fantastic 5 star review and feedback.I am personally very happy indeed to read such constructive positivity.The team here at the Manor will be equally happy when I share this feedback with them today,We all hope to see you again very soon and thank you again.Warm Wishes,Stephen and all the team at Billesley Manor
