Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 févr. 2020 sur Expedia
Salle de bain laisse à désirer.
Malpropreté autour du cabinet de toilette
Commentaires de Gestion de l’hôtel
21 févr. 2020 par Hotel Manager, Gestion de l’hôtel
Dear Guest
Thanks for posting your feedback. We are sorry for you had an unpleasant experience during your stay. We are paying special attention to improving the cleanliness of the rooms and bathrooms. We have checked the amenities as observed by you and are continuously improving our room features. We look forward to seeing you again.
Sincerely
Hotel Manager
par un voyageur
Publié le 2 août 2019 sur Hotels
par un voyageur
Publié le 30 mai 2019 sur Hotels
Tour de moto
Recommandé
pour Tout le mondepar un voyageur de France
Hôtel à recommander
Publié le 9 avr. 2017 sur ExpediaBien demander une chambre non fumeur sinon odeur de tabac insupportable. Bon accueil. Bon petit déjeuner.
Commentaires de Gestion de l’hôtel
13 avr. 2017 par Laura S., Gestion de l’hôtel
Je suis tellement désolé pour l'odeur. J'espère que vous nous donnerez l'opportunité de faire de votre prochain séjour une expérience plus agréable
par un voyageur
Publié le 18 oct. 2024
very clean rooms. very nice employee's.
Commentaires de Gestion de l’hôtel
18 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Susan,Thank you for your positive review! We’re delighted to hear that you found our rooms very clean and our employees very nice. Providing a welcoming environment and exceptional service is our goal, and your kind words mean a lot to our team. We hope to welcome you back for another great stay soon!Sincerely, Hotel Manager
par un voyageur de Herndon
Publié le 10 oct. 2024
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear MONA,Thank you for your outstanding perfect-star review! We are so pleased to hear that your experience exceeded your expectations. Your feedback inspires us to maintain our high standards and create memorable stays for all our guests. We look forward to welcoming you back and making your next visit just as exceptional!Sincerely, Hotel Manager
par un voyageur
Publié le 24 août 2024 sur Expedia
Outstanding hotel and excellent value. Stayed at 10 hotels at 8 different states with the same price point and this hotel was in the best condition. Cleanest room I've been to in all 10 days. Would definitely book again.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Walter,Thank you for your outstanding review! We’re thrilled to hear that you found our hotel to be in excellent condition and the cleanest during your travels. Your kind words about our value and quality mean a lot to us, especially as we strive to provide the best experience for our guests. We would be delighted to welcome you back on your next visit. Thank you for choosing us!Sincerely, Hotel Manager
par un voyageur de Pasadena
Publié le 22 août 2024 sur Expedia
Clean room, quiet surroundings.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for sharing your experience! We're delighted to hear that you enjoyed the clean room and peaceful surroundings. Your comfort is our priority, and we're glad we could provide a relaxing stay. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur de Pasadena
Publié le 22 août 2024 sur Expedia
Clean, modern rooms, quiet surroundings, great staff.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for your feedback! We’re delighted to hear that you enjoyed our clean, modern rooms and appreciated the quiet surroundings. It's also wonderful to know that our staff made a positive impression during your stay. If there are any specific areas where you feel we could improve, please let us know. Your insights are invaluable in helping us enhance our guest's experiences. We hope to welcome you back soon for another enjoyable stay!Sincerely, Hotel Manager
par un voyageur
Publié le 22 août 2024 sur Expedia
We were given a handicap room, so we were not able to shower as it was so low to the ground, their were wet used towels left in the shower. The sheets had dried blood and boogers on them, and our room/hallway smelled like straight cigarettes. Did not sleep under the blanket as were still very dirty and smelled.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Abbie,We sincerely apologize for the unacceptable conditions you encountered during your stay. The cleanliness and maintenance issues you described are far below our standards. We are especially sorry for the discomfort caused by being assigned a handicap room that didn't meet your needs. Your feedback is critical, and we will address these concerns with our housekeeping and management teams immediately. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.Sincerely, Hotel Management
